What is better Microsoft Dynamics 365 or Salesforce Service Cloud? A great way to find the appropriate CRM Software product for your organization is to match the solutions against each other. Here you can compare Microsoft Dynamics 365 and Salesforce Service Cloud and see their functions compared thoroughly to help you pick which one is the superior product.
Likewise, you can examine their overall ratings, including: overall score (Microsoft Dynamics 365: 9.2 vs. Salesforce Service Cloud: 9.6) and user satisfaction (Microsoft Dynamics 365: 96% vs. Salesforce Service Cloud: 97%). Examine their distinctive features and similarities and see which one outperforms the other. Similarly imagine what your business will be in years to come; will your company outgrow the app in the next couple of years?
In case you you want to quickly find the optimal CRM Software according to our experts we recommend you check out one of these products: Freshsales, HubSpot Smart CRM, Salesforce CRM.
Cloud-based CRM and ERP applications powered by cutting-edge technology, such as AI and machine learning. Includes modules for marketing, sales, service, finance, operations, and commerce. Provides a 360-degree view of your organization to uncover real-time insights that drive better business outcomes.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
No CRM Software will be able to cover all the requirements of a specific team. Even though main functionalities of Microsoft Dynamics 365 and Salesforce Service Cloud are obviously a priority you should also carefully analyze the integrations supported by a given software. In many cases your team will already be making use of some other B2B software in your company and it’s definitely more beneficial to choose solutions that integrate well with one another. With that approach you can guarantee an effortless exchange of information between your teams and software used, which can significantly reduce time spent on migrating between one software and the other.
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