What is better Medallia or Sinch? When selecting the proper Customer Support Software for your firm our recommendation is that you evaluate the features, costs, along with other crucial info regarding the product and vendor. Here, you can examine the similarities and disparities between Medallia (overall score at 6.8 and user satisfaction at 98%) and Sinch (overall score at 8.6 and user satisfaction at 94%).
It's also possible to check their particulars elements, like services, plans, rates, terms and conditions, etc. Similarly, analyze the terms closely for information on hidden fees, like, installation, separate support plan, upgrade fees, storage fees, and others.
People who want to save some time or need a Customer Support Software advice from our team might want to take a look at these top choices for the current year: Freshdesk, Freshdesk Omni, Zendesk.
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
The products analyzed on this page are only a small sample of our entire Customer Support Software category and you should take into account that there could be more reliable alternatives out there. If you would like to guarantee you make the optimal decision for your company we strongly urge you to test more solutions first. It may also be a good idea to study our top 10 Customer Support Software ranking to see which software are in the current year the highest-rated ones and dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
