Bomgar Remote Support
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Benchmarking
- Customer recovery
- Dashboarding
- Data collection
- Data integration
- Goal setting
- Interactive analytics
- Media sharing
- Mobile feedback
- Push reporting
- Text analytics
Pricing Info
Integrations
Integrations
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
Company Email
Contact No.
Company's Address
Medallia Palo Alto, 395 Page Mill Road, Suite 100, Palo Alto, CA 94306, USA
Medallia Comparisons
Popular Medallia Alternatives
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Pricing:
Starting from $1,795
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Secure Remote Access
- Remote Desktop and Servers
- Help Desk Administration
- Collaboration Support
- Session Forensics
- Cloud Access Control
- Two-Factor Authentication
- Access Notification and Authorization
- Web and Mobile Consoles
- Access Extender
- Credentials Management
Pricing Info
Bomgar offers 3 pricing plans:
Cloud – $1,995 per concurrent license, billed annually
- Advanced features for teams. The vendor handles the infrastructure.
Term Appliance – $1,795 per concurrent license, billed annually (does not include the cost of the appliance)
- Advanced features for teams. Deploy in your own data center or on-site.
Owned Appliance – One-time purchase (get a quote)
- Advanced features for teams. Deploy in your own data center or on-site.
Integrations
Bomgar has pre-defined integration support for help desk ticketing systems. Additionally, the software interfaces with Agiloft, Autotask, BMC Software, CA, Cherwell, Dell-KACE, EasyVista, FreshService, Heat, Hornbill, HP Service Management, ISILOG, Microsoft Dynamics, Salesforce, ServiceNow, SunView ChangeGear, Symantec, SysAid, TOPdesk, and Zendesk.
Bomgar also integrates with credential managers such as HP ArcSight, Lieberman Software, ServiceNow, Splunk, and Thycotic. For more information regarding this service, contact support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
InterContinental Hotels Group, Williams-Sonoma, eBay
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A remote access software that provides security and IT professionals with a platform to conduct controlled and secure remote access. It is known to be a product that is easy to use. Bomgar Remote Support includes key features such as session forensics, collaboration support, and credentials management among many others.
Company Email
info@bomgar.com
Contact No.
Company's Address
578 Highland Colony Parkway
Paragon Centre, Suite 200
Ridgeland, Mississippi 39157
USA
Bomgar Remote Support Comparisons
Popular Bomgar Remote Support Alternatives
It may not always be sufficient to simply compare Medallia and Bomgar Remote Support with one another. Although useful features, pricing plans and user reviews are all crucial and should be taken into account when making a final choice, you should also pay attention to the recognition and awards merited by every solution. In many cases a less known software may turn out to be an excellent choice that was a winner of many B2B awards such as our Great User Experience Award which shows that despite smaller market presence it’s a significant contender to the solutions that rule the market.
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