What is better Logicalware MailManager or Splashtop Remote Support? If you want an efficient Customer Support Software product for your business you need to invest time and assess a wide range of alternatives. It doesn’t have to be difficult, and can be as straightforward as matching their features in a table like the one below. You will also get a brief idea how each product operates. For instance, on this page you can find Logicalware MailManager’s overall score of 7.3 and compare it against Splashtop Remote Support’s score of 8.9; or Logicalware MailManager’s user satisfaction level at 100% versus Splashtop Remote Support’s 90% satisfaction score.
The contrast will allow you to see the strengths and weaknesses of each application, and choose which one fits you requirements better. Beyond the robust features, the application that’s simple to grasp and use is always the better product.
If you need to quickly locate the top Customer Support Software according to our experts we recommend you take a look at the following products: Zendesk, Freshdesk, Freshdesk Omni.
LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.
LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WWF, Brightside, Lending Crowd, Spark, Jennings Bet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer support platform based in the cloud and designed to specifically help business manage inbound email and social media inquiries.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
In the event you continue having doubts about which app will perform best for your company it might be a good idea to take a look at each service’s social metrics. These metrics are frequently a way to see how popular a given solution is and how big is its online presence. For instance, in case of Facebook Logicalware MailManager has 86 likes on their official profile while Splashtop Remote Support profile is liked by 16112 users.
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