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Compare FeedbackFive vs. Lithium

A good way to find the appropriate Customer Experience Management Software product for your organization is to evaluate the solutions against each other. Here you can compare Lithium and FeedbackFive and see their capabilities compared contrastively to help you choose which one is the superior product. Also, you can compare their overall ratings, for instance: overall score (Lithium: 8.8 vs. FeedbackFive: 8.4) and user satisfaction (Lithium: 98% vs. FeedbackFive: 100%). Browse through their varying features and similarities and find out which one outperforms the other. Moreover, anticipate the state of your company tomorrow; will your company outgrow the app in the next 3-5 years? People who are pressed for time or need a Social Media Management Software suggestion from our team may want to investigate these top choices for this year: Hootsuite, HubSpot Marketing, Facebook Pages Manager.
Comparison

FeedbackFive

VS

Lithium

VS

FeedbackFive screenshot Lithium screenshot
Pricing Page

Score

Our Score

8.4 ?

Our Score

8.8 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

98% ?

Price

Price

$9.99

By quote

Pricing Type

Pricing Type

Free | Monthly payment | Quote-based Quote-based
Detailed Review

Detailed Review

General Info

General Info

Lets you take control of your Amazon reviews and work on your store’s marketing.
Lithium provides businesses with effective social media tools to manage their social media presence, reach out and engage customers, and gather intelligent data.
Quick Links
Languages Supported

Languages Supported

English English
Pricing Info

Pricing Info

FeedbackFive offers several SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your needs:

Free

  • 50 emails / month
  • 3 campaigns
  • 2 ASINs to track
  • 1 user
  • 1 store

Basic – $9.99 / month

  • 250 emails / month
  • 3 campaigns
  • 2 ASINs to track
  • Unlimited Users
  • 1 store

Pro – $29.99 / month

  • 1500 emails / month
  • 10 campaigns (per store)
  • 5 ASINs to track
  • Unlimited users
  • 2 stores
  • $10 / additional store
  • $0.0075 per additional email

Enterprise – starts at $59.99 / month

  • Up to 1,000,000 emails / month
  • Unlimited campaigns
  • 10 ASINs to track
  • Unlimited users
  • 5 stores
  • $10 / additional store
  • At most $0.0075 per additional email (could be less)

Contact Lithium to request enterprise pricing details. Lithium offers various social media management products designed to address various business requirements.

Communities

Online Communities – Transform your website into a social destination.

  • Lithium Social Intelligence
  • Premium Gamification
  • Value Analytics and Benchmarking
  • Mobile/Responsive
  • Social Contests
  • Bulk Data API

Social Media Management

Social Publishing – Publish social content to drive deeper engagement in half the time.

  • Global Content Calendar
  • Campaign Planning
  • Content & Posting recommendations
  • Roles, workflows & approvals
  • Social Marketing Analytics
  • Reporting APIs

Social Response – Manage social customer service at scale while improving quality.

  • Response Analytics
  • Mobile Application
  • Enterprise Level Workflows
  • Support for Facebook Messenger
  • Support for Twitter Customer Feedback
  • CRM and Reporting APIs

Communities+Social

  • All features, plus
  • Tribal Knowledge Base
  • Crowdsourced Ideas
  • Experts
  • CRM Integrations
  • Shared Dashboard
  • Monitor Wall
Supported Integrations

Supported Integrations

There are no integrations indicated. However, you may get in touch with the vendor for information on integration.

Lithium integrates with the following business systems and applications:

  • Facebook
  • Twitter
  • Google+
  • Microsoft
  • Salesforce
  • Klout
  • Social networks
Customer Types

Customer Types

Small Business | Medium Business Small Business | Large Enterprises | Medium Business
OS Supported

OS Supported

Windows
Linux
Mac
Web-based
Windows
iPhone/iPad
Mac
Web-based
Features

Features

FeedbackFive FEATURES

  • Realtime review tracking
  • Track negative reviews
  • Review management
  • Product management
  • Conversion optimization

Lithium FEATURES

  • Forums
  • Contests
  • Crowdsourced Ideas
  • Blogs Ratings & Reviews
  • Groups
  • Q&A
  • Tribal Knowledge Base
  • Gamification
  • Photos & Videos
  • Value Analytics
  • Mobile Agent
  • Expert Resources
  • Approvals
  • Custom Integration
  • Clear Ownership
  • Social Web Analytics
  • Custom Social Reports and Exports
  • Agent Productivity and Workload Monitor
Types of Support

Types of Support

Phone
Ticket
Phone
Ticket Training
Contact No.

Contact No.

+1-800-518-1706 +1-415-757-3100
Company's Address

Company's Address

FeedbackFive Offices
9702 Gayton Road, Suite 230
Richmond, VA 23238
USA
225 Bush St., 15th Floor
San Francisco, CA 94104
USA
Pricing Page

Pricing Page

Learn more about FeedbackFive pricing Learn more about Lithium pricing
Popular Clients

Popular Clients

Tatkraft OU, Jackery, Inc., C7 Device Recycle Sony, Skype, Barclaycard, Symantec
Contact Email

Contact Email

info@feedbackfive.com press@lithium.com
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QUICK LINKS

QUICK LINKS

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You shouldn’t expect exclusively a wide set of functionalities and flexible pricing packages from a reliable Customer Experience Management Software. Almost as significant as core features is a trustworthy customer support. You want to guarantee that when you have any questions about Lithium or FeedbackFive, or you face some problems, or maybe you’ll want to request a certain change or feature beneficial to your team you can rely on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are offered. What is more, it’s a big plus if you can profit from individual training or at least an FAQ you can use.