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Compare Appcues vs. Lithium

Today’s enterprises require the top Customer Experience Management Software product to continue to be competitive. On this page we help you with choosing the best service, by allowing you to assess Lithium and Appcues down to the very details of their individual functions. You may also examine our overall scoring values, which rate the software overall quality and performance. Lithium got a 8.8 score, while Appcues has a score of 9.0. Likewise, it is possible to compare their general user satisfaction rating: 98% (Lithium) against 100% (Appcues). Don’t forget to select the solution that best answers your top priorities, not the application with the most robust features. In case you you need to quickly locate the more reliable Social Media Management Software according to our review team we recommend you check out these services: Hootsuite, Facebook Pages Manager, HubSpot Marketing.
Compare

Appcues

VS

Lithium

VS

Appcues screenshot Lithium screenshot
Pricing Details

Our Score

Our Score

9.0 ?

Our Score

8.8 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

98% ?

Price

Price

$69

By quote

Price Scheme

Price Scheme

Monthly payment | Annual Subscription Quote-based
Detailed Review

Detailed Review

Product Info

Product Info

Appcues is a customer experience software for a smooth and personalized, hence, successful user onboarding.
Lithium provides businesses with effective social media tools to manage their social media presence, reach out and engage customers, and gather intelligent data.
Easy Links
Prominent Clients

Prominent Clients

Slack, HubSpot, Wistia Sony, Skype, Barclaycard, Symantec
Pricing Details

Pricing Details

Learn more about Appcues pricing Learn more about Lithium pricing
Vendor Email

Vendor Email

press@lithium.com
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Available Devices

Available Devices

Windows
Linux
Mac
Web-based
Windows
iPhone/iPad
Mac
Web-based
Pricing Plans

Pricing Plans

Appcues’s SMB and enterprise pricing comes as a monthly or annual subscription, depending on the number of your monthly active users, and the type of features you wish to include. Here’s a breakdown of the plans for companies with 1-400 active monthly users, paid annually:

Starter – $69 per month (annual subscription)

  • Unlimited flows
  • Appcues branding
  • Audience targeting & personalization

Standard – $99 per month (annual subscription)

  • All Starter features
  • A/B testing
  • No branding
  • Advanced behavioral targeting

Enterprise – from $2,500 per month (annual subscription)

  • All Standard features
  • Dedicated success coach
  • Custom contracts & invoicing
  • Enhanced security & SLA

Contact Lithium to request enterprise pricing details. Lithium offers various social media management products designed to address various business requirements.

Communities

Online Communities – Transform your website into a social destination.

  • Lithium Social Intelligence
  • Premium Gamification
  • Value Analytics and Benchmarking
  • Mobile/Responsive
  • Social Contests
  • Bulk Data API

Social Media Management

Social Publishing – Publish social content to drive deeper engagement in half the time.

  • Global Content Calendar
  • Campaign Planning
  • Content & Posting recommendations
  • Roles, workflows & approvals
  • Social Marketing Analytics
  • Reporting APIs

Social Response – Manage social customer service at scale while improving quality.

  • Response Analytics
  • Mobile Application
  • Enterprise Level Workflows
  • Support for Facebook Messenger
  • Support for Twitter Customer Feedback
  • CRM and Reporting APIs

Communities+Social

  • All features, plus
  • Tribal Knowledge Base
  • Crowdsourced Ideas
  • Experts
  • CRM Integrations
  • Shared Dashboard
  • Monitor Wall
Vendor's Address

Vendor's Address

Landmark Center, 401 Park Dr #806
Boston, MA 02215
USA
225 Bush St., 15th Floor
San Francisco, CA 94104
USA
Supported Integrations

Supported Integrations

Appcues integrates with the following applications and business systems:

  • HubSpot
  • Google Analytics
  • Google Tag Manager
  • KISSmetrics
  • Intercom
  • mixpanel
  • Segment
  • Customer.io
  • Woopra
  • Heap
  • Localytics
  • Amplitude
  • Calq
  • Klaviyo
  • Vero
  • Treasure Data

Lithium integrates with the following business systems and applications:

  • Facebook
  • Twitter
  • Google+
  • Microsoft
  • Salesforce
  • Klout
  • Social networks
Available Features

Available Features

Appcues FEATURES

  • Unlimited flows
  • Audience targeting & personalization
  • Flow analytics
  • Advanced behavioral targeting
  • A/B testing
  • Customization
  • Advanced user permissions

Lithium FEATURES

  • Forums
  • Contests
  • Crowdsourced Ideas
  • Blogs Ratings & Reviews
  • Groups
  • Q&A
  • Tribal Knowledge Base
  • Gamification
  • Photos & Videos
  • Value Analytics
  • Mobile Agent
  • Expert Resources
  • Approvals
  • Custom Integration
  • Clear Ownership
  • Social Web Analytics
  • Custom Social Reports and Exports
  • Agent Productivity and Workload Monitor
Phone Number

Phone Number

+1-415-757-3100
Available Languages

Available Languages

English English
Types of Support

Types of Support

Live Support
Training
Phone
Ticket Training
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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Almost as important as functionalities and customer support quality are pricing plans given by Lithium and Appcues. While cost should not be the sole factor it’s without a doubt a key thing to think about. You should expect a flexible pricing package that can be adjusted to your business size and effortlessly scaled up when your team develops. You should be certain you don’t choose packages that have extra tools that you won’t find a use for and always make an effort to contact with the vendor directly as big companies can usually benefit from discounts. You should also give a chance to a free trial or demo of each software to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t require you to spend any money and gives you a solid overview of what it’s like to work with Lithium and Appcues.