What is better LeadsRain or simplyCT? When selecting the right Customer Support Software for your business it is suggested that you examine the features, rates, and other essential info about the product and vendor. Here, you can check the parallels and disparities between LeadsRain (overall score at 8.0 and user satisfaction at 97%) and simplyCT (overall score at 6.9 and user satisfaction at 100%).
You can also look at their specific modules, for example functions, plans, rates, terms and conditions, etc. What is more, read the terms carefully for information on hidden costs, like, setup cost, independent customer service, upgrade fees, storage fees, and others.
People who don't have much time or want a Customer Support Software recommendation from our experts might want to examine these top choices for this year: Freshdesk, Zendesk, Freshdesk Omni.
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
The It Factor Productions, The Devereux Foundation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
All the data, information and statistics that we shared in this comparison were taken from official vendor websites, marketing materials available online, actual experience from real customers as well as our own direct use of each solution by a professional reviewer. We do our best to extensively test every solution, as a result we not only examine it internally, but we also correlate our results with experiences of other members from the B2B community.
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