Freshdesk Omni
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Identity Verification
- Facial Biometrics
- Liveness Check
- Identity Theft Detection
- Age Verification
- Full Audit Trail
- Custom Overrides
- Anti-Spoofing
- Anti-Money Laundering
- Robotic Process Automation
- Onboarding
Pricing Info
Pricing Info
KYC Hub pricing is only available by quote. For specific pricing details, please contact the vendor directly.
Integrations
Integrations
KYC Hub currently does not provide details regarding its integrations with third-party applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HDFC Bank, Finotive Funding, Workex
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
KYC Hub is a compliance-focused identity verification software that minimizes risk, automates workflows and detects fraud with real-time monitoring and global coverage.
Company Email
support@kychub.com
Company's Address
KYC Hub
London,
London Nw37AJ, Great Britain
KYC Hub Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Below are Freshdesk Omni’s key features:
- Freddy AI
- Web widget
- Messaging channels (WhatsApp, Facebook, Messenger, Instagram, Apple Business Chat, Google’s Business Messenger, LINE, BYOC, BYOT)
- Self-service customer portal
- Multilingual knowledge base
- Multilingual CSAT
- Chatbots
- Unified agent inbox
- Conversation switch
- Proactive support journeys and campaigns
- Ticketing
- Administrator capabilities
- Contacts and accounts management
- APIs
- Curated and custom reports
- Standard, custom, and real-time dashboard
- Role-based access control
- Single sign-on
Pricing Info
Freshdesk Omni is currently offered in the following pricing plans:
Growth – $29/agent/month if billed annually ($35 if billed monthly)
- Web widget
- Messaging channels
- Self-service customer portal
- Knowledge base
- Chatbots
- Unified agent inbox
- Proactive support journeys and campaigns
- Agent collision detection
- Custom agent status
- Collaboration – Threads and tasks
- Customizable contact, conversation and ticket properties
- Customer 360
- APIs
- Curated and custom reports
- Standard real-time dashboard
- Role-based access
- Single sign-on
Pro – $69/agent/month if billed annually ($79 if billed monthly)
- Everything in Growth
- Bring Your Own Channel (BYOc)
- Bring Your Own Telephony (BYOT)
- Multilingual knowledge base
- Article versioning
- Full portal customization
- Community forums
- Multilingual conversations
- Ticket templates
- Canned forms
- Dynamic ticket fields
- Advanced custom fields
- User targeting
- Multilingual CSAT
- Business hours (global, multiple, group specific)
- Assignment (Intelliassign, round robin, load balanced)
- Multiple SLA policies
- Parent-child ticketing
- Dynamic email notifications
- Multiple products
- Collaborators
- Custom objects
- Custom real-time dashboards
- Agent availability dashboard
Enterprise – $109/agent/month if billed annually ($125 if billed monthly)
- Everything in Pro
- Freddy AI
- Self-service approval workflow
- Flexible knowledge base hierarchy
- Agent shifts
- Out-of-office scheduler
- Sandbox for ticketing
- Audit logs
- Skill-based assessment
- Custom object analytics
- JWT authentication
- Allowed domains
- IP whitelisting
- HIPAA
- PCI compliance
Integrations
Freshdesk Omni seamlessly integrates with around 1,200 applications, including the following:
- Google Calendar
- Google Analytics
- Google Contacts
- Slack
- Microsoft Teams
- MailChimp
- Shopify
- Freshsales
- Freshsales Suite
- Kanban Board
- Atlassian Jira Plus
- Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BEL USA, NAVBLUE, JUPITER
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
User-friendly omnichannel solution powered by generative AI for seamless conversational support and efficient ticket management.
Company Email
sales@freshworks.com
Contact No.
Company's Address
Freshworks, Inc.
2950 S. Delaware Street, Suite 201, San Mateo, CA 94403
USA
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You don’t want simply a wide range of useful tools and flexible pricing plans from a reliable CRM Software. Almost as significant as main features is a trustworthy customer support. You want to make sure that if you have any questions about KYC Hub or Freshdesk Omni, or you face some problems, or perhaps you’ll want to request a certain update or functionality useful to your company you can count on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you are able to profit from individual training or at the very least a knowledge base you can use.
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