What is better KnowledgeOwl or Zoho Wiki? There are numerous Customer Support Software products in the market right now. The best way to find out which product fits your needs best is to compare them side by side. For example, here you can examine KnowledgeOwl and Zoho Wiki for their overall score (8.0 vs. 8.3, respectively) or their user satisfaction rating (97% vs. 100%, respectively).
You can also examine their features and pricing conditions along with other useful details below. When matching products be sure to check their corresponding capabilities and mark their distinctive elements to obtain a clearer picture of both deals. What is more keep in mind to check secondary issues such as security, backup, intuitiveness, and helpdesk support.
We did our best to prepare reviews of all popular Customer Support Software solutions available on the market, but among all the ones we reviewed these three deserved our special attention: Freshdesk, Zendesk, Freshdesk Omni.
KnowledgeOwl integrates with the following business systems and applications:
Single Sign On
Salesforce
Active Directory
Okta
Google Apps
Zendesk
Help Scout
Freshdesk
Kayako
Google Analytics
MixPanel
Hotjar
SnapEngage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Floship, iMentor, Freedom Australia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
KnowledgeOwl is a simple and easy to use knowledge base creator and content authoring tool designed to help users create professional looking knowledge bases.
Zoho Wiki integrates with the whole Zoho Business Suite.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Web-hosted wiki platform that provides business owners with a ready-made platform for sharing critical content. This is a tool best used to foster knowledge creation and collaboration within an organization. Zoho Wiki is easy to use and is collaborative at the get-go. It is also equipped with administration options to enforce orderly work structure.
If you continue having second thoughts about which app will be best for your company it may be a good idea to analyze each service’s social metrics. Such metrics are quite often a way to see how popular every solution is and how extensive is its online presence. For instance KnowledgeOwl Twitter account has currently 315 followers. At the same time Zoho Wiki Twitter is followed by 26841 people.
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