What is better KnowledgeOwl or Engage? If you’re having a hard time deciding on the best Customer Support Software product for your circumstances, we suggest that you compare and contrast the available software and find out which service offers more advantages. For instance, here you can review KnowledgeOwl (overall score: 8.0; user rating: 97%) vs. Engage (overall score: 7.6; user rating: 99%) for their overall performance.
You can even see which one provides more functions that you need or which has more suitable pricing plans for your current budget constraints. Working with a clear table to compare their features will significantly increase the odds of finding the right product for your company. Look closely at other factors of the software like intuitiveness, flexibility, scalability, and pricing options.
We are aware that not all companies have enough time to examine a wide range of different solutions, so we created a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
KnowledgeOwl integrates with the following business systems and applications:
Single Sign On
Salesforce
Active Directory
Okta
Google Apps
Zendesk
Help Scout
Freshdesk
Kayako
Google Analytics
MixPanel
Hotjar
SnapEngage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Floship, iMentor, Freedom Australia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
KnowledgeOwl is a simple and easy to use knowledge base creator and content authoring tool designed to help users create professional looking knowledge bases.
Engage is friendly to CRM systems, and it is responsively designed to work across desktop, mobile and tablet.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Jump Starters, Markley Media, Lake Shore Realty, Allied Financial Services
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A live chat tool that helps your sales organization to accelerate pipeline, enhance the customer experience, and boost visitor-to-lead conversion ratios.
Company Email
hello@engage.co
Contact No.
Company's Address
Engage Co., Space Building, 600 N. 36th Street, Suite 222, Seattle, WA 98103, U.S.A.
Both KnowledgeOwl and Engage were reviewed by a group of reliable B2B experts who carried out a detailed analysis of all core elements of every service. Their ultimate rating was calculated by means of unique SmartScore algorithm which gives a separate partial score to each component including: main functionalities, client support, mobile device support, security, customer satisfaction as well as market presence. Here at FinancesOnline we realize useful features are not the only aspect important to a business so we make sure we pay attention to all facets of a software before calculating its final score.
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Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
