What is better KnowledgeOwl or Chat Whisperer? Getting the best Customer Support Software product is all about comparing numerous solutions and determining the top application for your specific needs. Our unique algorythm will give you a fast look at the general rating of KnowledgeOwl and Chat Whisperer. For general quality and performance, KnowledgeOwl scored 8.0, while Chat Whisperer scored 8.5. On the other hand, for user satisfaction, KnowledgeOwl earned 97%, while Chat Whisperer earned 95%.
Below it's also possible to look at their functions, terms, plans, etc. to see which program will be more appropriate for your situation. One critical feature to assess is if the software lets you to toggle on/off limitations on different types of users to limit the exposure of any confidential business data.
We did our best to review all popular Customer Support Software services that you can find out there, but among them these three caught our special attention: Freshdesk, Zendesk, Freshdesk Omni.
KnowledgeOwl integrates with the following business systems and applications:
Single Sign On
Salesforce
Active Directory
Okta
Google Apps
Zendesk
Help Scout
Freshdesk
Kayako
Google Analytics
MixPanel
Hotjar
SnapEngage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Floship, iMentor, Freedom Australia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
KnowledgeOwl is a simple and easy to use knowledge base creator and content authoring tool designed to help users create professional looking knowledge bases.
Chat Whisperer offers multiple pricing options depending on the level of features needed. It has a freemium model, which allows users to try out basic features for free.
The following are the pay-per-use plans:
STARTER Plan – $20/month, ca. 30,000 words/month
Add-on Plan – $50/month, ca. 30,000 words/month
Free and paid plans include 1 active assistants, data loaders for PDF, Word, CSV, website files, URL crawler, custom domains, and team use.
Chat Whisperer easily integrates with various third-party software, including:
Shopify
Webflow
CRM Systems (Salesforce, HubSpot, Pipedrive, etc.)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Chat Whisperer enables businesses to provide efficient support, streamline operations, and gather valuable insights. With seamless integrations across various platforms, including e-commerce and CRM systems, this platform empowers companies to improve customer satisfaction and drive engagement, making it a vital tool for modern businesses looking to enhance their digital presence.
Please keep in mind that while both KnowledgeOwl and Chat Whisperer may offer an excellent range of features every product might be designed for a different company size. If you are analyzing various solutions you may want to focus on a company size they are aimed at. Certain features might scale up with no problem for big enterprises but if you own a small or medium business it’s frequently more sensible to refrain paying for complex functionalities that you might never have a chance to use.
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