What is better KnowledgeOwl or Answerbase? Buying the ideal Customer Support Software for your firm is vital to increasing your company’s efficiency. In our platform, it is simple to examine a wide range of solutions to see which one is the ideal software for your needs. Here you can match KnowledgeOwl vs. Answerbase and check out their overall scores (8.0 vs. 8.2, respectively) and user satisfaction rating (97% vs. N/A%, respectively).
You can also study the specifics of costs, conditions, plans, services, tools, and more, and decide which software offers more advantages for your business. In practice, select the software which helps you to scale the features and price terms to address your company growth or lack of it.
Those of you who are pressed for time or need a Customer Support Software recommendation from our team might want to try out these top choices for this year: Freshdesk Omni, Freshdesk, Zendesk.
KnowledgeOwl integrates with the following business systems and applications:
Single Sign On
Salesforce
Active Directory
Okta
Google Apps
Zendesk
Help Scout
Freshdesk
Kayako
Google Analytics
MixPanel
Hotjar
SnapEngage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Floship, iMentor, Freedom Australia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
KnowledgeOwl is a simple and easy to use knowledge base creator and content authoring tool designed to help users create professional looking knowledge bases.
Answerbase offers free use for 30 days for a limited period of time, time and a total of four enterprise pricing packages for users to choose from. Give the details a look, and select the best option for your business:
Answerbase offers a comprehensive suite of developer APIs to help you create a Q&A solution for your specific needs or enable custom integration within your mobile apps, web properties, and others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, General Mills, Sagicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Answerbase is a knowledge management application for eCommerce and customer support.
No Customer Support Software will be perfect enough to cater to all the needs of a specific team. While core features of KnowledgeOwl and Answerbase are obviously a priority you should also carefully explore the integrations provided by every solution. Quote frequently your team will already be working with some other SaaS software in your company and it’s definitely more beneficial to choose apps that integrate well with each other. If you do that you can guarantee an effortless exchange of data between your teams and services, which can significantly reduce time spent on migrating between one solution and the next.
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