What is better klink.cloud or BotPenguin? With a wide range of functions, pricing, details, and more to check, determining the best Customer Support Software for your organization is tough. However by working with our system, it is simple to match the functions of klink.cloud and BotPenguin as well as their general score, respectively as: 8.7 and 8.6 for overall score and 94% and 96% for user satisfaction.
You can also evaluate them feature by feature and find out which application is a better fit for your business. Remember to get a trial version first prior to opting in for a plan to experience how the program can benefit you in practical situations.
We realize that not all companies have enough time to scrutinize a large number of different services, so we created a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
klink.cloud offers various enterprise pricing plans to enhance communication and support. These plans scale with business growth, ensuring continuous improvement.
klink.cloud’s open API feature integrates with businesses’ existing systems and applications. It also integrates with other solutions such as:
Hubspot
Salesforce
Microsoft Dynamics
Pipe Drive
ZOHO CRM
Zendesk Sell
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Toyota, Asia Royal Hospital, Ninja Van
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
klink.cloud is a cloud-based communication platform that offers omnichannel communication, automation, analytics, and CRM integration for businesses seeking customer service.
BotPenguin’s price is based on the number of send credits that a client needs. The price starts at $5 per month billed on a monthly basis. An enterprise pricing package is also available for businesses with bigger needs. Those who only require basic features and a single bot can use the platform free of charge. See more details below:
Baby – Free
1 Bot
2,000 Messages Per Month
1 Team Member
1 Facebook Page
Live Chat
Conditional Flow
30 Days of Data Storage
King – $5/month ($4.17/month if billed annually)
Unlimited Bots
3,000 – 500,000 messages/month
Unlimited Team Members
10 Facebook Pages
Live Chat
Conditional Flow
Book Appointments
CSV Export
Google Calendar, Bitrix, and Zoho CRM Integrations
90 Days of Data Storage
Reports & Analytics
Email and Call Support
Emperor – By quote
Unlimited Bots, Messages, Team Members, Facebook Pages, and Data Storage
Live Chat
Conditional Flow
Book Appointments
CSV Export
Customer Success Officer
Google Calendar, Bitrix, and Zoho CRM Integrations
BotPenguin integrates with over 40 tools and business applications including but not limited to the following:
Zoho CRM
Google Calendar
Bitrix
Dropbox
Eventbrite
Freshsales
GoDaddy
Google Analytics
Google Drive
Google Sheets
HubSpot
MailChimp
Outlook
PayPal
Salesforce
Shipway
Stripe
Todoist
Twilio
Wix
WordPress
Zapier
Zendesk
Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Homesafe, Modex, Bonobo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BotPenguin is a chatbot solution that leverages the power of AI to help companies create their own chatbots for various channels such as Facebook without coding.
If you test different Customer Support Software apps you shouldn’t only analyze their features list and offered pricing plans. Consider that the app must be matching your needs and team so the more flexible their offer the better. Check which OSes are supported by klink.cloud and BotPenguin and make sure you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, as this could be a key element for many companies.
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