What is better Kixie or Atlassian Confluence? You can use our scoring system to help you get a general idea which Customer Support Software product is more suitable for your company. For overall product quality, Kixie earned 7.7 points, while Atlassian Confluence earned 9.1 points. Meanwhile, for user satisfaction, Kixie scored N/A%, while Atlassian Confluence scored 98%.
Information regarding their functions, tools, supported platforms, customer support, plus more are given below to provide you with a more versatile review. Keep in mind to get only the functions your business requires so you don’t waste money for features which are redundant.
Our team put a lot of effort to prepare reviews of all popular Call Center Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshdesk Contact Center, JustCall.
Kixie has three options for enterprise pricing that are designed to meet the needs of different-sized businesses. The details for these packages are outlined below to help you decide.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
You shouldn’t expect just a broad set of functionalities and scalable pricing packages from a well-known Customer Support Software. Almost as significant as key features is a trustworthy customer support. You want to make sure that in a situation where you have any questions about Kixie or Atlassian Confluence, or you struggle with some problems, or maybe you’ll want to request a specific update or functionality useful to your company you can count on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you can benefit from personal training or at the very least an FAQ you can use.
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