What is better Kapture CX or ManageEngine SupportCenter Plus? It’s a good idea to use our scoring system to provide you with a general idea which CRM Software product is will work better for your company. For overall product quality, Kapture CX attained 8.5 points, while ManageEngine SupportCenter Plus gained 8.6 points. Meanwhile, for user satisfaction, Kapture CX scored 99%, while ManageEngine SupportCenter Plus scored 100%.
Information regarding their characteristics, tools, supported platforms, customer service, etc. are given below to help you get a more precise analysis. Don’t forget to choose only the tools your business requires to avoid wasting money for tools that are unnecessary.
We are aware that not all companies have the time to scrutinize a wide range of various solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the CRM Software category are: HubSpot Smart CRM, Salesforce CRM, Freshsales.
Kapture seamlessly integrates with your daily-use applications, offering 1000+ custom-built, industry-specific integrations for enterprises, supported by dedicated customer support and the industry’s fastest deployment.
CRM Integration
Zoho
Freshdesk
Zendesk
Hubspot
Jira
Salesforce
Call Integration
Twilio
Exotel
Genesys
Sr.Knowlarity
Ozonetel-Cloudagent
Airtel
Tata Tele services
Ameyo
Ubona
Whatsapp Integration
Gupshup
Meta
Twilio
360dialog
Haptik
Yellow
Social Media Integrations
Facebook
Instagram
WhatsApp
Linkedin
X
Youtube
Line
Play Store
App Store
eCommerce & Logistics Integrations
Shopify
Unicommerce
Magento
Woocommerce
Lazada
Shopee
Blue Dart
Delhivery
Square
Payments Integrations
Paypal
RuPay
Razorpay
PayTM
PhonePe
PayU
ERP Integrations
Oracle
Dynamics 365
SAP
Plumsoft
Google Cloud Platform
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Royal Orchid, Jaypee Group, Manipal Hospitals
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An ingenious cloud based Sales CRM Platform which will be is your one-stop solution to connect with customers and to automate all your business processes.
ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Standard
Free up to 5 technicians
$2,295 for 10 Support Representatives annually
Professional
$945 for 2 Support Representatives with 3 Business Units annually
Enterprise
$1,195 for 2 Support Representatives with 10 Business Units annually
When you choose a product that you are sure will be an actual asset for your company you shouldn’t only focus on what reviewers have to say about it. Very often personal experience with the software may change, depending on your own preferences and needs. That’s why in our reviews we also provide our User Satisfaction Rating for every product to give you a reliable overview of how actual users of Kapture CX and ManageEngine SupportCenter Plus estimate their experience with the service. Our system is built around complex analysis of product appearances on other sites, social networks and blogs, so you are going to get a full and reliable overview of what other clients think about every software. In this example Kapture CX got a total satisfaction rating at 99% while for ManageEngine SupportCenter Plus 100% of people express they had an enjoyable experience with it.
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