Kapture CX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Calendar Management
- Call Center Management
- Campaign Management
- Contact Management
- Customer Portal
- Email Marketing
- Lead Management
- Lead Scoring
- Lead Tracking
- Social Media Integration
Pricing Info
Pricing Info
ESSENTIALS PLAN
1 . Ticketing Platform
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Ticketing System
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Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
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1000+ API Integrations
3. Support
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Online Support – Chat, Email, Call
Product Feature – 4 – Dashboards
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Analytics Dashboard
4. Others
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Knowledge Base
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Auto-Trigger
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Folder & Queue Management
5. Pre-Ticket Assignment
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Smart Routing
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Customer Persona Based Resolution
6. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
PROFESSIONAL PLAN
1 . Ticketing Platform
-
Ticketing System
-
Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
-
1000+ API Integrations
3. Support
-
Online Support – Chat, Email, Call
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Multilingual Support
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24×7 Support
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Continual Improvement Module
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Dedicated Account Manager
4. Dashboards
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Analytics Dashboard
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Advanced Analytics Dashboard
5. Others
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Knowledge Base
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Auto-Trigger
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Folder & Queue Management
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Contextual SOP
6. KAI
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Self-Serve
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Gen-AI Knowledge Base
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Ticket Deflection
7. Pre-Ticket Assignment
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Smart Routing
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Customer Persona Based Resolution
8. Agent Assistance
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Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
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Profanity Detection
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Magic Reply
10. Post-Ticket Assignment
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Auto Ticket Summary
11. Post-Ticket Disposition
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Auto QA
12. Gen AI – Analytics
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CX Load Predictions
ENTERPRISE PLAN
1. Ticketing Platform
-
Ticketing System
-
Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
-
1000+ API Integrations
3. Support
-
Online Support – Chat, Email, Call
-
Multilingual Support
-
24×7 Support
-
Continual Improvement Module
-
Dedicated Account Manager
4. Dashboards
-
Analytics Dashboard
-
Advanced Analytics Dashboard
5. Others
-
Knowledge Base
-
Auto-Trigger
-
Folder & Queue Management
-
Contextual SOP
-
Web Forms
-
Sandbox
-
Internal Chat
6. KAI
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Self-Serve
-
Gen-AI Knowledge Base
-
Ticket Deflection
-
FAQ Generation
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Smart FAQ Search
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Chatbot
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Email Bot
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Social Media Bot
7. Pre-Ticket Assignment
-
Smart Routing
-
Customer Persona Based Resolution
8. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
-
Profanity Detection
-
Magic Reply
-
Agent Co-Pilot
9. Post-Ticket Assignment
-
Auto Ticket Summary
10. Post-Ticket Disposition
-
Auto QA
-
Auto Skillset
11. Gen AI – Analytics
-
CX Load Predictions
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NLQ
Integrations
Integrations
Kapture seamlessly integrates with your daily-use applications, offering 1000+ custom-built, industry-specific integrations for enterprises, supported by dedicated customer support and the industry’s fastest deployment.
CRM Integration
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Zoho
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Freshdesk
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Zendesk
-
Hubspot
-
Jira
-
Salesforce
Call Integration
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Twilio
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Exotel
-
Genesys
-
Sr.Knowlarity
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Ozonetel-Cloudagent
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Airtel
-
Tata Tele services
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Ameyo
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Ubona
Whatsapp Integration
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Gupshup
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Meta
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Twilio
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360dialog
-
Haptik
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Yellow
Social Media Integrations
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Facebook
-
Instagram
-
WhatsApp
-
Linkedin
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X
-
Youtube
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Line
-
Play Store
-
App Store
eCommerce & Logistics Integrations
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Shopify
-
Unicommerce
-
Magento
-
Woocommerce
-
Lazada
-
Shopee
-
Blue Dart
-
Delhivery
-
Square
Payments Integrations
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Paypal
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RuPay
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Razorpay
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PayTM
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PhonePe
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PayU
ERP Integrations
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Oracle
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Dynamics 365
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SAP
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Plumsoft
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Google Cloud Platform
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Royal Orchid, Jaypee Group, Manipal Hospitals
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An ingenious cloud based Sales CRM Platform which will be is your one-stop solution to connect with customers and to automate all your business processes.
Company Email
Contact No.
Company's Address
Adjetter Media Network Pvt Ltd.
#25, Vruddhi Complex, Kodihalli
Bangalore, India - 560008
Kapture CX Comparisons
Popular Kapture CX Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Personalized Actions
- Collaborate from Slack or SFDC
- AR Snapshot
- AR Aging Dashboard
- Salesforce AR Dashboard
- AR Aging Report
Pricing Info
Growfin offers a FREE trial for their product. You can book a demo by contacting their service provider.
Integrations
Growfin can seamlessly integrate with other software, such as:
- Slack
- Stripe
- Zuora
- Zoho Invoice
- Intuit Quickbooks
- Chargebee
- Invoiced
- Zoho Books
- Google Sheets
- Salesforce
- Oracle Netsuite
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hubilo, Leadsquared, Locus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An AI/ML-powered AR automation platform and finance CRM that helps users collect funds efficiently.
Company Email
Company's Address
Growfin.ai
3082, Moser Way, Marietta, GA 30060
USA
Growfin Comparisons
Popular Growfin Alternatives
It may not always be sufficient to simply compare Kapture CX and Growfin against one another. Even though useful features, pricing plans and user comments are all important and should be included when making a final choice, you should also take a look at the recognition and awards merited by every service. In many cases a less dominant software may turn out to be an amazing choice that was distinguished with SaaS awards such as our Exceptional Customer Support Award which proves that regardless of lesser market popularity it’s a worthy contender to the apps that dominate the market.
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