What is better Kapdesk or Rescue by LogMeIn? Getting the suitable Help Desk Software product is as straightforward as contrasting the good and low functionalities and terms offered by Kapdesk and Rescue by LogMeIn. Here it's also possible to match their total scores: 8.0 for Kapdesk vs. 7.4 for Rescue by LogMeIn. Or you can verify their general user satisfaction rating, 100% for Kapdesk vs. N/A% for Rescue by LogMeIn.
We suggest that you take some time to examine their unique features and figure out which one is the better option for your company. Likewise, remember to factor in your company’s or industry’s special circumstances, for example, a multilingual software for a global team or a mobile version to help you work away from your office.
Our experts made sure to prepare reviews of all popular Help Desk Software solutions available out there, but among them these three deserved our special attention: Salesforce Service Cloud, Zendesk, Freshdesk.
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
Both Kapdesk and Rescue by LogMeIn were tested by a panel of reliable SaaS experts who carried out a thorough examination of all core aspects of every software. Their total rating was calculated with unique SmartScore algorithm which gives a separate partial score to every factor like: main features, client support, mobile support, security, user satisfaction as well as media presence. We know useful features are not the only factor essential to a business so we make an effort to pay attention to all aspects of a product before calculating its final score.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
