What is better Kapdesk or CurrentWare? We are here to improve the process of comparing Customer Support Software products for you. In particular, on this page you can check the overall performance of Kapdesk (8.0) and contrast it with the overall performance of CurrentWare (8.0). It's also possible to match their overall user satisfaction rating: Kapdesk (100%) vs. CurrentWare (96%).
What’s more, research their capabilities thoroughly to see which product can better tackle your company’s needs. Generally, any business solution has to let you to comfortably see the big picture, at the same time giving you quick access to the details.
At the moment, the most significant services in our Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
CurrentWare offers different pricing plans suited for various business types and a 14-day trial for each plan. Contact the vendor for a free demo with a personalized consultation.
AccessPatrol – $6/user/month (billed annually)
10-99 users
Block USBs
Allow List
Block Files
USB Reports
USB Alerts
Access Code
BrowseControl– $6/user/month (billed annually)
10-99 users
URL Filter
Category Filter
App Blocker
Port Filter
Time Controls
Block Message
BrowseReporter – $6/user/month (billed annually)
10-99 users
Web Browsing
Software Use
Productivity
Screenshots
Idle Time
Bandwidth Use
enPowerManager – $6/user/month (billed annually)
Control Power
Logon Tracking
Power Reports
Scheduler
Delay Shutdown
Power Plans
The full CurrentWare Suite with all 4 modules is $14 per user/month, billed annually
CurrentWare has not provided information about integrations to third-party apps.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Mitsubishi Electric, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CurrentWare offers a complete line of compliance employee monitoring solutions for online filtering, insider threat detection, endpoint security, and administrative management.
It may not always be enough to just compare Kapdesk and CurrentWare against one another. While reliable tools, pricing plans and user experience are all important and should be included when making a final choice, you should also pay attention to the recognition and awards won by each solution. Frequently a less dominant software may turn out to be an amazing choice that was distinguished with B2B awards such as our Exceptional Customer Support Award which proves that regardless of lesser market presence it’s a significant rival to the solutions that rule the market.
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