What is better Kapdesk or BMC Remedy 9? If you’re experiencing a hard time picking the right Help Desk Software product for your needs, we suggest that you do a comparison of the available software and see which solution offers more advantages. In particular, here you can review Kapdesk (overall score: 8.0; user rating: 100%) vs. BMC Remedy 9 (overall score: 8.3; user rating: 97%) for their overall performance.
You can also see which one provides more features that you need or which has more suitable pricing plans for your current budget. Having a clear table to match their features will significantly boost the chances of obtaining the best product for your company. Look closely at other areas of the software like intuitiveness, flexibility, scalability, and pricing options.
At the moment, the top products in our Help Desk Software category are: Zendesk, Freshdesk, Salesforce Service Cloud.
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
It may not always be sufficient to just compare Kapdesk and BMC Remedy 9 against each other. While reliable features, cost and customer comments are all crucial and should be considered when making a final choice, you should also pay attention to the recognition and awards merited by each solution. Frequently a less popular service may turn out to be an excellent choice that was a winner of many SaaS awards such as our Great User Experience Award which reveals that regardless of lesser market presence it’s a worthy contender to the apps that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
