What is better Kampyle or Medallia? To successfully purchase the most helpful and productive Customer Support Software for your firm, you need to compare products available on the market. For example, here it is possible to match Kampyle’s overall score of 6.9 against Medallia’s score of 6.8. You can also review their general user satisfaction: Kampyle (100%) vs. Medallia (98%).
What’s more, you can review their strengths and weaknesses feature by feature, including their offered terms and rates. By comparing products you are sure that you pick the right software for your budget. Of course you must understand your specific needs to realize which solution addresses those needs.
We realize that not all people have the time to try out a large number of various products, so we prepared a list of recommendations that you may find useful. Our top selections for the category are: .
Kampyle supports integrations with the following business systems and applications:
Adobe Analytics
Google Analytics
ClickTale (Heat Mapping)
IBM TeaLeaf (Session Recording)
LivePerson
Medalla
SessionCam
Moxie
BigCommerce
Facebook
LinkedIn
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Puma, Canon, Telstra, Clarks
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Get a deep understanding of why customers are behaving the way they do on your website. Correlate the data with your web analytics for even deeper insights.
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
When you research different Customer Support Software services you shouldn’t just explore their features list and offered pricing packages. Keep in mind the solution should be matching your needs and business so the more flexible their offer the better. Find our what platforms are supported by Kampyle and Medallia and ensure you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and countries are supported, because this might be a critical factor for many firms.
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