What is better JustCall or Dialpad? It’s a good idea to use our scoring system to provide you with a general idea which Business Phone Systems product is better for your business. For overall product quality, JustCall received 9.2 points, while Dialpad received 9.1 points. At the same time, for user satisfaction, JustCall scored 90%, while Dialpad scored 95%.
Details about their characteristics, tools, supported platforms, customer support, etc. are provided below to give you a more precise analysis. Don’t forget to get only the features your company needs to avoid wasting money for tools that you won’t be using.
We know that not all people have the time to try out a large number of various products, so we prepared a list of recommendations that you may find useful. Our top choices for the Business Phone Systems category are: Axon Virtual PBX, Comcast Business VoiceEdge®, RingCentral.
JustCall offers Standard and Premium plans that meet the needs of different users. Check out the details for each plan, and select the best one for your company:
Standard – $25/user/month
1 Local Phone number
1 Team Member
Call Tracking
Call Recording
Call Forwarding
Call & SMS Analytics
Call Notes & Ratings
SMS & MMS Inbox
Voicemail Drop
IVR (Phone Tree/Call Menu)
Business Hours
Appointment Scheduler
Unlimited Integrations
Email & Chat Support
Note: Purchasing an annual subscription for the Standard Plan charges you only 11 months, with the 12th month free.
Premium – $50/user/month
All Features of Standard Plan +
Auto Dialer
SMS Bots
Salesforce Integration
API & Webhook Access
Call Monitoring
Call Barging
Call Whispering
Bulk SMS Campaigns
SMS Automation & Triggers
Advanced Integrations
Custom Workflows
Post Call Surveys
Training & Onboarding
Priority Support
For customers with custom requirements, contact the vendor for a quote-based plan.
JustCall integrates with the following business systems and applications:
ActiveCampaign
amoCRM
Agile
Capsule
Close.com
Copper
Dropbox
Engagebay
Freshdesk
FreshSales
Front
Gong
Google Calendar
Google Contacts
Groove
HelpScout
Helpwise
HubSpot
InfusionSoft
Intercom
Kustomer
Less Annoying CRM
Microsoft Outlook
Nimble
OnePageCRM
Ontraport
Pipedrive
Podio
re:amaze
Recruitee
Salesforce
Slack
Synchroteam
Vtiger CRM
Zapier
Zendesk
Zoho
Zoho Desk
Zoho Phone Bridge
Zoho Recruit
Zendesk Sell
Outreach
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A phone system that allows you to make and receive calls using local phone numbers in 58 countries. Ideal for remote and co-located businesses serving international clients, it lets sales and support teams track and log calls and messages automatically. Moreover, it automates repetitive tasks to optimize productivity.
Dialpad integrates with the following business systems and applications:
Google G-Suite
Microsoft Office 365
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Motorola Solutions, Post Mates, Eventbrite
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Dialpad brings your company together through an array of handy communication features. It is designed to take business communication to the next level with the help of an easy-to-use web application. Dialpad lets you get in touch with customers, clients, employees, and representatives of other businesses. It offers scalable features that you can utilize at your business' own pace.
Almost as essential as features and client support responsiveness are pricing options made available by JustCall and Dialpad. Although pricing should not be the sole element it’s without a doubt a significant thing to consider. You should expect a flexible pricing plan that can be adjusted to your team size and painlessly scaled up when your team develops. Be sure that you don’t pick pricing plans that include additional tools that you won’t use and always make an effort to get in touch with the vendor directly as big companies can often benefit from special pricing. You should also try out a free trial or demo of every app to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t require you to pay any money and offers a solid overview of what it feels like to work with JustCall and Dialpad.
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