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Compare Birdeye vs. JourneyFlow

Finding the suitable Customer Experience Management Software product is as simple as assessing the good and weak features and terms offered by JourneyFlow and Birdeye. Here it's also possible to match their general scores: 8.0 for JourneyFlow vs. 8.8 for Birdeye. Or you can check their general user satisfaction rating, 100% for JourneyFlow vs. N/A% for Birdeye. We suggest that you take some time to analyze their differences and determine which one is the better option for your company. Moreover. bear in mind to consider your company’s or industry’s special situation, for instance, a multilingual software for a global staff or a mobile version to help you work on the go. We did our best to prepare reviews of all popular Customer Experience Management Software solutions available on the market, but among all the ones we reviewed these three caught our special attention: Contactually, Yotpo, Qualtrics CX.
Product

Birdeye

VS

JourneyFlow

VS

Birdeye screenshot JourneyFlow screenshot
Pricing Details

Score

Our Score

8.8 ?

Our Score

8.0 ?

Client Experience

Client Experience

Client Experience

N/A% ?

Client Experience

100% ?

Price

Price

by quote

free

Pricing Type

Pricing Type

Quote-based Free
Detailed Review

Detailed Review

General Info

General Info

Birdeye is a reliable reputation management and customer experience software designed to help businesses transform their customers into powerful marketing engine.
JourneyFlow is a customer experience builder application that enables you to design the paths your clients regularly take.
Easy Links
Available Plans

Available Plans

Birdeye’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

JourneyFlow is a FREE mobile/web app developed by GreenFlow. Contact GreenFlow for more product details.

Prominent Clients

Prominent Clients

Vendor's Address

Vendor's Address

2479 E. Bayshore Rd, Suite 100
Palo Alto, CA 94303
USA
249 South Highway 101, Suite 525, Solana Beach, CA, 92075, United States
Phone No.

Phone No.

+1-888-886-0346 +1-442-333-7577
Pricing Details

Pricing Details

Learn more about Birdeye pricing Learn more about JourneyFlow pricing
Support Types

Support Types

Phone Live Support
Phone
Ticket Training
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Medium Business
Supported Integrations

Supported Integrations

No information available.

JourneyFlow integrates with the following business systems and applications:

  • GreenRope
Devices Supported

Devices Supported

Android
iPhone/iPad
Web-based
Android
iPhone/iPad
Languages Supported

Languages Supported

English English
Available Features

Available Features

Birdeye FEATURES

  • online presence
  • Review monitoring
  • Review generation
  • Review management
  • Review marketing
  • Customer surveys
  • Social listening
  • Social ticketing
  • Business insight
  • Competitor analysis

JourneyFlow FEATURES

  • Free
  • Web-based Customer Journey Builder
  • Drag and Drop Interface
  • GreenRope CRM and Marketing Automation Integration
  • Collaboration
Vendor Email

Vendor Email

sales@greenrope.com
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Product Comparisons

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you continue having doubts about which product will be best for your business it may be a sound idea to investigate each service’s social metrics. Such metrics are quite often a way to see how popular a given solution is and how big is its online presence.For instance, if you check JourneyFlow LinkedIn profile you’ll learn that they are followed by 581 users. In case of Birdeye the amount of followers on their LinkedIn page is 5140.