What is better JivoChat or Engati? If you’re getting a difficult time deciding on the best Customer Support Software product for your situation, try to do a comparison of the available software and determine which solution offers more advantages. For instance, here you can examine JivoChat (overall score: 7.8; user rating: 100%) vs. Engati (overall score: 8.7; user rating: 95%) for their overall performance.
You can also see which one provides more features that you need or which has more flexible pricing plans for your current situation. Using a clear table to evaluate their features will significantly boost the chances of obtaining the best product for your company. Look closely at other aspects of the software such as ease-of-use, adaptability, scalability, and pricing terms.
Right now, the most popular products in our Live Chat Software category are: Vision Helpdesk, Pipedrive, Zendesk.
JivoChat integrates with the following systems and applications:
Google Analytics
Shopify
Joomla
WordPress
Magento
amoCRM
Ecwid
Bitrix24
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bouncy Castle Network
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A very efficient, yet affordable live chat platform you can purchase on a off-the-shelf price, and still manage to serve an unlimited number of clients.
Engati offers a starter plan and three quote-based SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the one that meets your requirements.
Engati supports JSON Rest APIs and integrates with the following applications:
Google Calendar
Google Sheets
Freshdesk
Salesforce
Zendesk
Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PwC, Unitel, Herman Miller
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Engati is a platform designed to help businesses build and deploy AI-driven chatbot and live chat across 14 different communication channels quickly with ease.
Company Email
contact@engati.com
Contact No.
Company's Address
Engati
1068, 24th main, HSR layout Bangalore, Karnataka
India
You shouldn’t expect only a broad array of useful tools and flexible pricing packages from a credible Customer Support Software. Almost as essential as main features is a quality customer support. You want to ensure that if you have any questions about JivoChat or Engati, or you run into a problem, or perhaps you’ll want to request a certain change or feature useful to your company you can count on a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are available. Additionally, it’s a significant advantage if you can profit from personal training or at least an FAQ you can use.
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