What is better JitBit HelpDesk or RumbleTalk? If you wish to have a easy way to decide which Help Desk Software product is better, our unique method gives JitBit HelpDesk a score of 9.2 and RumbleTalk a score of 7.1 for all round quality and performance. At the same time, JitBit HelpDesk is rated at 100%, while RumbleTalk is rated N/A% for their user satisfaction level.
You can also compare their product details, such as features, tools, options, plans, pricing, and much more. See if the software allows you to customize a few of its processes to make sure it fits your own business workflows.
If you have to quickly find the top Help Desk Software according to our experts we advise you take a look at one of these solutions: Salesforce Service Cloud, Freshdesk, Zendesk.
JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades. On-Premise HelpDesk Ticketing System Pricing:Small – $1699
Supports Up to 10 Agents
Free Upgrades Within 1 Year
Perpetual License
Company – $3499
Supports Up to 20 Agents
Free Upgrades Within 1 Year
Perpetual License
Native iOS and Android Applications
API, SAML
Enterprise – $4999
Supports an Unlimited Number of Agents
Free Upgrades Within 1 Year
Perpetual License
Native iOS and Android Applications
API, SAML
Source Codes
GIT-Access to Latest Code Updates
Expedited Support
SaaS Help Desk PricingFreelancer – $29/month (billed monthly) or $24.92/month (billed annually)
Supports 1 Agent
500MB Storage Space
Upgrade/Downgrade Anytime
Startup – $69/month (billed monthly) or $59.25/month (billed annually)
Supports Up to 4 Agents
1GB Storage Space
Native iOS and Android Applications
Upgrade/Downgrade Anytime
Company – $129/month (billed monthly) or $108.25/month (billed annually)
Supports Up to 7 Agents
5GB Storage Space
Native iOS and Android Applications
Personal Domain
Downloadable Backups
Upgrade/Downgrade Anytime
Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)
JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:
JIRA
Outlook
Exchange
Dropbox
Slack
Github
Hipchat
Bitbucket
Zapier
Google Drive
Azure Active Dirctory
Trello
Harvest
Asana
Wordpress
Visual Studio Online
Azure DevOps/TFS/Visual Studio Online
Highrise
GitLab
Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, HP, and ESPN
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust help desk application designed to help users track support tickets and emails in the most efficient way possible. The platform uses machine learning technology to streamline support request monitoring and automate repetitive back-office tasks. A simple, clutter-free interface ensures easier navigation and improved productivity for customer support agents.
Both JitBit HelpDesk and RumbleTalk were evaluated by a group of reliable SaaS experts who prepared a full analysis of all crucial elements of every solution. Their ultimate score was prepared with unique SmartScore model that provides an individual partial score to each factor such as: main functionalities, customer support, mobile device support, security, user satisfaction and media presence. We realize useful features are not the only factor crucial to a company so we make an effort to pay attention to all aspects of a app before calculating its final rating.
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