What is better JitBit HelpDesk or Remedyforce? You have such a huge number of Help Desk Software solutions in today’s state of that industry that deciding on the best product may be confusing. On our comparison page, you can actually review the tool, pricing terms, available plans, and more details of JitBit HelpDesk and Remedyforce.
It’s also possible to examine their score (9.2 for JitBit HelpDesk vs. 8.1 for Remedyforce) and user satisfaction level (100% for JitBit HelpDesk vs. 83% for Remedyforce). The scores and ratings offer you a general idea how both of these software products perform. In addition, check if the software can integrate with the company’s current business apps to promote greater productivity.
Our experts made sure to prepare reviews of all popular Help Desk Software products available on the market, but among all the ones we reviewed these three caught our special attention: Salesforce Service Cloud, Freshdesk, Zendesk.
JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades. On-Premise HelpDesk Ticketing System Pricing:Small – $1699
Supports Up to 10 Agents
Free Upgrades Within 1 Year
Perpetual License
Company – $3499
Supports Up to 20 Agents
Free Upgrades Within 1 Year
Perpetual License
Native iOS and Android Applications
API, SAML
Enterprise – $4999
Supports an Unlimited Number of Agents
Free Upgrades Within 1 Year
Perpetual License
Native iOS and Android Applications
API, SAML
Source Codes
GIT-Access to Latest Code Updates
Expedited Support
SaaS Help Desk PricingFreelancer – $29/month (billed monthly) or $24.92/month (billed annually)
Supports 1 Agent
500MB Storage Space
Upgrade/Downgrade Anytime
Startup – $69/month (billed monthly) or $59.25/month (billed annually)
Supports Up to 4 Agents
1GB Storage Space
Native iOS and Android Applications
Upgrade/Downgrade Anytime
Company – $129/month (billed monthly) or $108.25/month (billed annually)
Supports Up to 7 Agents
5GB Storage Space
Native iOS and Android Applications
Personal Domain
Downloadable Backups
Upgrade/Downgrade Anytime
Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)
JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:
JIRA
Outlook
Exchange
Dropbox
Slack
Github
Hipchat
Bitbucket
Zapier
Google Drive
Azure Active Dirctory
Trello
Harvest
Asana
Wordpress
Visual Studio Online
Azure DevOps/TFS/Visual Studio Online
Highrise
GitLab
Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, HP, and ESPN
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust help desk application designed to help users track support tickets and emails in the most efficient way possible. The platform uses machine learning technology to streamline support request monitoring and automate repetitive back-office tasks. A simple, clutter-free interface ensures easier navigation and improved productivity for customer support agents.
All the data, information and experiences that we presented in this analysis were gathered from official vendor pages, advertising materials available online, actual experience from real users as well as our personal hands-on use of each software by a professional reviewer. We put a lot of effort to extensively analyze every app, as a result we not only examine it ourselves, but we also match our results with opinions of other people from the B2B community.
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