What is better JitBit HelpDesk or Oxygen Help Desk? When looking for the best Help Desk Software for your company our recommendation is that you examine the characteristics, rates, as well as other crucial info regarding the product and vendor. Here, you can examine the similarities and discrepancies between JitBit HelpDesk (overall score at 9.2 and user satisfaction at 100%) and Oxygen Help Desk (overall score at 6.8 and user satisfaction at 96%).
You can also look at their unique details, such as features, plans, rates, conditions, etc. Moreover, read the terms closely for information on hidden costs, including, setup fees, separate helpdesk support, upgrade fees, storage fees, and other similar charges.
In the event you would like to quickly find the optimal Help Desk Software according to our review team we recommend you take a look at these services: Zendesk, Freshdesk, Salesforce Service Cloud.
JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades. On-Premise HelpDesk Ticketing System Pricing:Small – $1699
Supports Up to 10 Agents
Free Upgrades Within 1 Year
Perpetual License
Company – $3499
Supports Up to 20 Agents
Free Upgrades Within 1 Year
Perpetual License
Native iOS and Android Applications
API, SAML
Enterprise – $4999
Supports an Unlimited Number of Agents
Free Upgrades Within 1 Year
Perpetual License
Native iOS and Android Applications
API, SAML
Source Codes
GIT-Access to Latest Code Updates
Expedited Support
SaaS Help Desk PricingFreelancer – $29/month (billed monthly) or $24.92/month (billed annually)
Supports 1 Agent
500MB Storage Space
Upgrade/Downgrade Anytime
Startup – $69/month (billed monthly) or $59.25/month (billed annually)
Supports Up to 4 Agents
1GB Storage Space
Native iOS and Android Applications
Upgrade/Downgrade Anytime
Company – $129/month (billed monthly) or $108.25/month (billed annually)
Supports Up to 7 Agents
5GB Storage Space
Native iOS and Android Applications
Personal Domain
Downloadable Backups
Upgrade/Downgrade Anytime
Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)
JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:
JIRA
Outlook
Exchange
Dropbox
Slack
Github
Hipchat
Bitbucket
Zapier
Google Drive
Azure Active Dirctory
Trello
Harvest
Asana
Wordpress
Visual Studio Online
Azure DevOps/TFS/Visual Studio Online
Highrise
GitLab
Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, HP, and ESPN
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust help desk application designed to help users track support tickets and emails in the most efficient way possible. The platform uses machine learning technology to streamline support request monitoring and automate repetitive back-office tasks. A simple, clutter-free interface ensures easier navigation and improved productivity for customer support agents.
Every time you select a product that you believe will be an actual asset for your company you shouldn’t just pay attention to what professionals have to say about it. Very often individual experience with the service may change, depending on your own goals and needs. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every product to give you a quick overview of how real users of JitBit HelpDesk and Oxygen Help Desk estimate their experience with the app. Our system is built around detailed analysis of product appearances on other websites, social networks and blogs, so you are going to obtain a comprehensive and reliable picture of what other customers think about each software. In this example JitBit HelpDesk has a total satisfaction rating at 100% while for Oxygen Help Desk 96% of users claim they had an enjoyable experience with it.
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