What is better JitBit HelpDesk or LANDESK Service Desk? Different organizations want different types of Help Desk Software. To find out which solution meets your needs, think about assessing various solutions feature by feature an taking into consideration their conditions and prices. Similarly, you may get a quick idea of their overall performance and customer feedback by having a look at our smart scoring system.
The results are: JitBit HelpDesk (9.2) vs. LANDESK Service Desk (8.0) for total quality and functionality; JitBit HelpDesk (100%) vs. LANDESK Service Desk (94%) for user satisfaction rating. Check out their high and weak points and find out which software is a better option for your company. An effective, simple tactic is to write the pros and cons of both solutions next to each other and see which solution is better.
We are aware that not all businesses have the time to try out dozens of different solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Help Desk Software category are: Freshdesk, Zendesk, Salesforce Service Cloud.
JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades. On-Premise HelpDesk Ticketing System Pricing:Small – $1699
Supports Up to 10 Agents
Free Upgrades Within 1 Year
Perpetual License
Company – $3499
Supports Up to 20 Agents
Free Upgrades Within 1 Year
Perpetual License
Native iOS and Android Applications
API, SAML
Enterprise – $4999
Supports an Unlimited Number of Agents
Free Upgrades Within 1 Year
Perpetual License
Native iOS and Android Applications
API, SAML
Source Codes
GIT-Access to Latest Code Updates
Expedited Support
SaaS Help Desk PricingFreelancer – $29/month (billed monthly) or $24.92/month (billed annually)
Supports 1 Agent
500MB Storage Space
Upgrade/Downgrade Anytime
Startup – $69/month (billed monthly) or $59.25/month (billed annually)
Supports Up to 4 Agents
1GB Storage Space
Native iOS and Android Applications
Upgrade/Downgrade Anytime
Company – $129/month (billed monthly) or $108.25/month (billed annually)
Supports Up to 7 Agents
5GB Storage Space
Native iOS and Android Applications
Personal Domain
Downloadable Backups
Upgrade/Downgrade Anytime
Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)
JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:
JIRA
Outlook
Exchange
Dropbox
Slack
Github
Hipchat
Bitbucket
Zapier
Google Drive
Azure Active Dirctory
Trello
Harvest
Asana
Wordpress
Visual Studio Online
Azure DevOps/TFS/Visual Studio Online
Highrise
GitLab
Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, HP, and ESPN
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust help desk application designed to help users track support tickets and emails in the most efficient way possible. The platform uses machine learning technology to streamline support request monitoring and automate repetitive back-office tasks. A simple, clutter-free interface ensures easier navigation and improved productivity for customer support agents.
No Help Desk Software will manate to cover all the needs of a specific team. While main features of JitBit HelpDesk and LANDESK Service Desk are obviously a priority you should also thoroughly explore the integrations supported by a given software. In many cases you will already be working with some other B2B software in your company and it’s definitely more beneficial to go with apps that integrate well with each other. If you do that you will be able to guarantee an effortless transfer of data between your teams and services, which can considerably reduce time spent on migrating between one app and the other.
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