What is better JitBit HelpDesk or LANDESK Service Desk? When looking for the best Help Desk Software for your company it is recommended that you evaluate the functions, rates, as well as other important details concerning the product and vendor. Here, you are able to see the similarities and disparities between JitBit HelpDesk (overall score at 9.2 and user satisfaction at 100%) and LANDESK Service Desk (overall score at 8.0 and user satisfaction at 94%).
You may also check their specific modules, such as features, plans, rates, terms and conditions, etc. What is more, analyze the terms closely for information on hidden costs, such as, setup cost, separate helpdesk support, upgrade fees, storage fees, and others.
Right now, the most popular products in our Help Desk Software category are: Freshdesk, Zendesk, Salesforce Service Cloud.
JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades. On-Premise HelpDesk Ticketing System Pricing:Small – $1699
Supports Up to 10 Agents
Free Upgrades Within 1 Year
Perpetual License
Company – $3499
Supports Up to 20 Agents
Free Upgrades Within 1 Year
Perpetual License
Native iOS and Android Applications
API, SAML
Enterprise – $4999
Supports an Unlimited Number of Agents
Free Upgrades Within 1 Year
Perpetual License
Native iOS and Android Applications
API, SAML
Source Codes
GIT-Access to Latest Code Updates
Expedited Support
SaaS Help Desk PricingFreelancer – $29/month (billed monthly) or $24.92/month (billed annually)
Supports 1 Agent
500MB Storage Space
Upgrade/Downgrade Anytime
Startup – $69/month (billed monthly) or $59.25/month (billed annually)
Supports Up to 4 Agents
1GB Storage Space
Native iOS and Android Applications
Upgrade/Downgrade Anytime
Company – $129/month (billed monthly) or $108.25/month (billed annually)
Supports Up to 7 Agents
5GB Storage Space
Native iOS and Android Applications
Personal Domain
Downloadable Backups
Upgrade/Downgrade Anytime
Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)
JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:
JIRA
Outlook
Exchange
Dropbox
Slack
Github
Hipchat
Bitbucket
Zapier
Google Drive
Azure Active Dirctory
Trello
Harvest
Asana
Wordpress
Visual Studio Online
Azure DevOps/TFS/Visual Studio Online
Highrise
GitLab
Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, HP, and ESPN
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust help desk application designed to help users track support tickets and emails in the most efficient way possible. The platform uses machine learning technology to streamline support request monitoring and automate repetitive back-office tasks. A simple, clutter-free interface ensures easier navigation and improved productivity for customer support agents.
Almost as crucial as useful features and user support responsiveness are pricing plans provided by JitBit HelpDesk and LANDESK Service Desk. Although pricing should not be the sole factor it’s without a doubt a significant thing to consider. You should look for a flexible pricing plan that can be matched with your team size and effortlessly scaled up every time your business grows. Be sure that you don’t pick pricing plans that have advanced functionalities that you won’t use and always try to get in touch with the vendor directly because enterprises can usually benefit from discounts. You should also try out a free trial or demo of each service to spend at least some time using it. It’s a useful experience that doesn’t require you to invest any money and provides you with a reliable overview of what it’s like to work with JitBit HelpDesk and LANDESK Service Desk.
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