What is better iZooto or Hotjar? If you want an effective Customer Experience Management Software product for your company you must make time to compare different options. It doesn’t have to be complex, and can be as quick as matching their functions in a table like the one below. You will also get a quick idea how each product operates. As an example, on this page you can see iZooto’s overall score of 8.0 and compare it against Hotjar’s score of 9.6; or iZooto’s user satisfaction level at 100% versus Hotjar’s 98% satisfaction score.
The assessment can help you see the good and bad points of each program, and choose which matches your requirements better. Aside from the rich features, the application which is simple and intuitive is always the better option.
We are aware that not all people have the time to test dozens of different products, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
iZooto integrates with the following systems and applications:
Wordpress
Shopify
Joomla
Magento
.NET
Wix
Google Tag Manager
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American Swan, AHA Taxis, Mahindra, Fresh Menu
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An audience re-engagement tool that drives higher conversions, order fulfillment, and user callback exponentially. IT allows you to send Push Messages to customers on Mobile & Desktop, without any App.
Hotjar pricing is highly scalable and flexible where you can easily upgrade and downgrade any plan based on your needs. A free trial is available for you to explore the software’s BUSINESS plan features for 15 days at no cost or commitment. Here’s the Hotjar pricing information:
Personal:
Hotjar’s Personal plans are built for enthusiasts, students, and users with low traffic.
BASIC – $0
2,000 page views per day data collection
Unlimited users
Limited reports
Store data for 365 days
PLUS – $29/month
10,000 page views per day data collection
All features of the BASIC plan
30-day money back guarantee
Business
Hotjar’s Business plan is based on the number of pageviews per day. This is the cost if you want to collect data from:
Up to 20,000 pages views per day – $89/month
Up to 50,000 pages views per day – $189/month
Up to 120,000 page views per day – $289/month
Up to 400,000 page views per day – $589/month
Inclusions:
All features of Professional PLUS plan
No Hotjar branding
Advanced features access
Agency
Hotjar’s Agency plan is for agencies and consultants that offer service for their client’s sites. It gives access to an agency account with pricing based on the client account’s site they are managing with a discounted price.
Inclusions:
Central account with unlimited sites for clients
Volume pricing discount
Use own logo for Hotjar interface rebranding
Client users invitation for accessing and managing their data
Hotjar has seamless integrations with the following apps:
Hubspot
Segment
Omniconvert
Optimizely
Meanwhile, Hotjar works right out of the box with one script for the following platforms:
PrestaShop
Instapage
LightCMS
Squarespace
Unbounce
Drupal
Google Tag Manager
HubSpot
Shopify
Magento
Weebly
WordPress
Joomla
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unbounce, Nintendo, Microsoft, Intuit, Autodesk
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An analysis and feedback tool aimed to make sense of user behavior on your site to help you improve customer experience. It provides enhanced visibility to your website's performance, user behavior, and user experience. It also includes advanced tools such as heatmaps, conversion funnels, and more.
Company Email
Contact No.
Company's Address
Hotjar Ltd, Level 2
St Julians Business Centre,
3, Elia Zammit Street
St Julians STJ 1000
Malta
No Customer Experience Management Software will be perfect enough to cater to all the needs of a company. Even though key functionalities of iZooto and Hotjar should matter you should also thoroughly explore the integrations provided by each app. Very often you will already be using various kinds of B2B software in your company and it’s definitely wiser to choose services that integrate well with one another. With that approach you will be able to ensure a smooth transfer of data between your teams and apps, which can considerably reduce time devoted to migrating between one solution and the other.
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