What is better iZooto or Hotjar? When scouting for the best Customer Experience Management Software for your enterprise it is suggested that you assess the characteristics, costs, along with other crucial details concerning the product and vendor. Here, you can examine the similarities and disparities between iZooto (overall score at 8.0 and user satisfaction at 100%) and Hotjar (overall score at 9.6 and user satisfaction at 98%).
It's also possible to examine their unique details, like tools, plans, costs, conditions, etc. Moreover, analyze the terms carefully for information on hidden costs, such as, setup cost, separate support plan, upgrade fees, cloud storage fees, and others.
Our experts made sure to review all popular Customer Experience Management Software products offered on the market, but among them these three deserved our special attention: Smartlook, Alchemer, Zendesk.
iZooto integrates with the following systems and applications:
Wordpress
Shopify
Joomla
Magento
.NET
Wix
Google Tag Manager
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American Swan, AHA Taxis, Mahindra, Fresh Menu
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An audience re-engagement tool that drives higher conversions, order fulfillment, and user callback exponentially. IT allows you to send Push Messages to customers on Mobile & Desktop, without any App.
Hotjar pricing is highly scalable and flexible where you can easily upgrade and downgrade any plan based on your needs. A free trial is available for you to explore the software’s BUSINESS plan features for 15 days at no cost or commitment. Here’s the Hotjar pricing information:
Personal:
Hotjar’s Personal plans are built for enthusiasts, students, and users with low traffic.
BASIC – $0
2,000 page views per day data collection
Unlimited users
Limited reports
Store data for 365 days
PLUS – $29/month
10,000 page views per day data collection
All features of the BASIC plan
30-day money back guarantee
Business
Hotjar’s Business plan is based on the number of pageviews per day. This is the cost if you want to collect data from:
Up to 20,000 pages views per day – $89/month
Up to 50,000 pages views per day – $189/month
Up to 120,000 page views per day – $289/month
Up to 400,000 page views per day – $589/month
Inclusions:
All features of Professional PLUS plan
No Hotjar branding
Advanced features access
Agency
Hotjar’s Agency plan is for agencies and consultants that offer service for their client’s sites. It gives access to an agency account with pricing based on the client account’s site they are managing with a discounted price.
Inclusions:
Central account with unlimited sites for clients
Volume pricing discount
Use own logo for Hotjar interface rebranding
Client users invitation for accessing and managing their data
Hotjar has seamless integrations with the following apps:
Hubspot
Segment
Omniconvert
Optimizely
Meanwhile, Hotjar works right out of the box with one script for the following platforms:
PrestaShop
Instapage
LightCMS
Squarespace
Unbounce
Drupal
Google Tag Manager
HubSpot
Shopify
Magento
Weebly
WordPress
Joomla
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unbounce, Nintendo, Microsoft, Intuit, Autodesk
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An analysis and feedback tool aimed to make sense of user behavior on your site to help you improve customer experience. It provides enhanced visibility to your website's performance, user behavior, and user experience. It also includes advanced tools such as heatmaps, conversion funnels, and more.
Company Email
Contact No.
Company's Address
Hotjar Ltd, Level 2
St Julians Business Centre,
3, Elia Zammit Street
St Julians STJ 1000
Malta
No Customer Experience Management Software will manate to cover all the needs of a company. Even though key functionalities of iZooto and Hotjar are obviously a priority you should also thoroughly examine the integrations offered by every software. Very often you will already be working with other types of SaaS software in your company and it’s always more beneficial to choose products that integrate well with one another. With that approach you will be able to guarantee a reliable exchange of data between your teams and services, which can really reduce time devoted to migrating between one app and the next.
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