What is better IT Glue or Paperless Pipeline? The ideal Collaboration Software is a solution that can deal with your company’s specific requirements. It’s easy to identify which choice works best for your business if you compare several products before you decide which one is the best.
As an example, IT Glue and Paperless Pipeline are scored at 8.4 and 8.4, respectively, for total quality and performance. Similarly, IT Glue and Paperless Pipeline have a user satisfaction rating of 94% and 100%, respectively, which shows the general feedback they get from customers. Moreover, get in touch with a regular client of the software and ask for their opinion regarding the software in question.
Currently, the most popular solutions in our Document Management Systems category are: ContractWorks, PandaDoc, Wrike.
IT Glue gives access to its API to Enterprise subscribers. Other than that, the solution provides one-way access to PSA and CRM solutions for Basic subscribers while this synchronization is two-way for Select subscribers.
Additionally, IT Glue has a large library of integrations to help you create a cohesive digital ecosystem:
Cisco Meraki
Office 365
ConnectWise Manage
Zapier
Datto
Continuum
Slack
Tigerpaw One
Ninja RMM
DeskDirector
Lucidchart
For a comprehensive list of supported platforms, visit the website.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lattis Networks, Alpha Dog Systems, After Dark Technologies
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A world-class, multi-awarded IT documentation software that takes note of passwords, processes, and more for MSPs.
Paperless Pipeline offers a transaction-based enterprise pricing scheme. Check the following plans to see which plan suits the needs of your company or group:
Paperless Pipeline For Small Office
$75/month – 10 new transactions/month
$100/month – 25 new transactions/month
Unlimited document storage
Unlimited users
Free setup of agent roster Free setup of agent roster
Free training course for Admins
Open Office Hours (OOH!) for Admins
Video tutorials and user guides for Agents
Human-friendly support with live chat
Paperless Pipeline For Medium Office
$125/month – 40 new transactions/per month
$175/month – 80 new transactions/per month
$225/month – 150 new transactions/per month
Unlimited document storage
Unlimited users
Free setup of agent roster Free setup of agent roster
Free training course for Admins
Open Office Hours (OOH!) for Admins
Video tutorials and user guides for Agents
Human-friendly support with live chat
Paperless Pipeline For Large Office
$300/month – 250 new transactions/per month
$350/month – 350 new transactions/per month
$450/month – 450+ new transactions/per month
Unlimited document storage
Unlimited users
Free setup of agent roster Free setup of agent roster
Almost as important as features and customer support level are pricing packages provided by IT Glue and Paperless Pipeline. Even though price should not be the only factor it’s surely a key thing to think about. You should count on a flexible pricing plan that can be matched with your team size and effortlessly scaled up when your team grows. You should be certain you don’t pick packages that have complex functionalities that you won’t find useful and always try to contact with the vendor directly as big companies can often count on more affordable prices. You should also give a chance to a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to pay any money and provides you with a solid overview of what it feels like to work with IT Glue and Paperless Pipeline.
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