What is better IT Glue or Paperless Pipeline? Reviewing products to get the best Collaboration Software doesn't have to be tough. On our review platform, we enable you to match IT Glue and Paperless Pipeline and immediately see their differences. We allow you to take a look at their capabilities, supported devices, level of support, costs, terms, and many more.
You can also review their overall score (8.4 for IT Glue vs. 8.4 for Paperless Pipeline) and overall customer satisfaction level (94% for IT Glue vs. 100% for Paperless Pipeline). Spend some time and compare your best options and determine which one is best for your company. Similarly, you have to consider the vendor’s business viability; are they reliable and will they still be operating a few years from now?
We are aware that not all businesses have the time to try out a wide range of various services, so we created a list of recommendations that you may find useful. Our top choices for the Document Management Systems category are: ContractWorks, Wrike, PandaDoc.
IT Glue gives access to its API to Enterprise subscribers. Other than that, the solution provides one-way access to PSA and CRM solutions for Basic subscribers while this synchronization is two-way for Select subscribers.
Additionally, IT Glue has a large library of integrations to help you create a cohesive digital ecosystem:
Cisco Meraki
Office 365
ConnectWise Manage
Zapier
Datto
Continuum
Slack
Tigerpaw One
Ninja RMM
DeskDirector
Lucidchart
For a comprehensive list of supported platforms, visit the website.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lattis Networks, Alpha Dog Systems, After Dark Technologies
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A world-class, multi-awarded IT documentation software that takes note of passwords, processes, and more for MSPs.
Paperless Pipeline offers a transaction-based enterprise pricing scheme. Check the following plans to see which plan suits the needs of your company or group:
Paperless Pipeline For Small Office
$75/month – 10 new transactions/month
$100/month – 25 new transactions/month
Unlimited document storage
Unlimited users
Free setup of agent roster Free setup of agent roster
Free training course for Admins
Open Office Hours (OOH!) for Admins
Video tutorials and user guides for Agents
Human-friendly support with live chat
Paperless Pipeline For Medium Office
$125/month – 40 new transactions/per month
$175/month – 80 new transactions/per month
$225/month – 150 new transactions/per month
Unlimited document storage
Unlimited users
Free setup of agent roster Free setup of agent roster
Free training course for Admins
Open Office Hours (OOH!) for Admins
Video tutorials and user guides for Agents
Human-friendly support with live chat
Paperless Pipeline For Large Office
$300/month – 250 new transactions/per month
$350/month – 350 new transactions/per month
$450/month – 450+ new transactions/per month
Unlimited document storage
Unlimited users
Free setup of agent roster Free setup of agent roster
In case you continue having second thoughts about which solution will be best for your company it may be a good idea to analyze each service’s social metrics. Such metrics are frequently an indicator of how popular each software is and how wide is its online presence. For example, in case of Facebook IT Glue has 2564 likes on their official profile while Paperless Pipeline profile is liked by 795 users.
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