What is better isLucid or Zadarma? It’s a good idea to use our scoring system to give you a general idea which Communications Software product is will work better for your company. For overall product quality, isLucid received 8.0 points, while Zadarma earned 8.5 points. Meanwhile, for user satisfaction, isLucid scored 95%, while Zadarma scored 94%.
Information regarding their functions, tools, supported platforms, customer service, and more are provided below to help you get a more accurate review. Remember to choose only the tools your business requires so you don’t waste resources for tools which are redundant.
We realize that not all companies have the time to try out a large number of various products, so we came up with a list of recommendations that you may find useful. Our top selections for the Collaboration Software category are: Smartsheet, monday.com, Wrike.
isLucid offers 4 subscription plans, Daily Stand Up, Team, Sales, and Enterprise. All plans include a 30-day, money-back guaranteed free plan for you to get started with. Here are its plans.
Daily StandUp – $119/month
20 meetings/month
Meeting minutes transcription
Speaker identification
Support for 20+ languages and dialects
Integration with Atlassian Jira, Azure DevOps, MS Planner
Automatic tasks, summaries, and To Do’s creation
Industry-leading security and privacy
Custom dialects per attendee
Pre-built meeting agenda templates
Transcription highlights made by voice
Live ML Recommendations
Automatically stored tasks and meeting minutes during the meeting
Custom geographical region for data storage (EU or US)
Summaries in docx for emailing to participants
1 onboarding session + 1 training session
Email and live chat technical support
Team – $239/month
All of Daily Stand Up features PLUS:
Up to 50 meetings/month
Integrations with over 3,000 task and customer management software via Zapier
Sharing meeting history with people who didn’t attend
Notify team members of your conversation on identified tasks and items from the meeting minutes
Sales – $549/month
All of Team features PLUS:
Up to 150 meetings/month
Customizable and branded Meeting minutes format
Customized task creation adapted to your workflow and stored where you need it
Integration with most project management software/ATS systems via Zapier
Data storage on your company azure account (optional)
Deployed solution on your company Azure accoun
Azure and client-managed data encryption/decryption keys
1 onboarding session + up to 3 training sessions
Dedicated Customer Success Manager
99.5% SLA
Enterprise – by quote
All of Sales features PLUS:
Custom regions for deployment
Custom number of meetings per month
Option to run all isLucid services on your Azure cloud infrastructure with per-seat-based pricing
Custom direct integrations with the software you use (CRM/ATS/ERP)
Customizable Data Processing Agreements under the GDPR
Dedicated Customer Success Manager for overall support
Zadarma offers three phone system bundles, two of which have minimal enterprise pricing per month while the other is a free software though calls come at a per minute cost. The packages’ inclusions are outlined below to help you better decide the best for your company.
Standard – Free
Unlimited Calls to US & Canada
Calls to 20 Countries from $0.02/minute
Phone Numbers at $2.00
4 Concurrent Calls
30 Maximum Users & Devices
3 Extensions with Voice Recording
200 MB Storage for Call Recordings
3 Voice Menus within PBX
Per Second Billing of Outgoing Calls
Free Numbers Porting/Connection
1 Incoming Channel on External Phone Number
API
Free CRM Integration
Free Callback Widget
24/7 Customer Support
Office – $44.00/month or $39.00/month/annual billing
All Standard Features
500 Free Calls to 20 Countries
4 Virtual Phone Numbers
1 Toll-free Number
200 Toll-free Minutes
50 Maximum Users & Devices
8 Extensions with Voice Recording
2000 MB Storage for Call Recordings
5 Voice Menus within PBX
2 Incoming Channels on External Phone Number
1 Outgoing Channel on External Phone Number
Corporation – $88.00/month or $79.00/month/annual billing
All Standard Features
1000 Free Calls to 20 Countries
8 Virtual Phone Numbers
2 Toll-free Numbers
600 Toll-free Minutes
8 Concurrent Calls
100 Maximum Users & Devices
20 Extensions with Voice Recording
5000 MB Storage for Call Recordings
10 Voice Menus within PBX
4 Incoming Channels on External Phone Number
2 Outgoing Channel on External Phone Number
Please note that the rates indicated above are for the USA/Canada region only. For EU and Russian Federation rates, visit the website or call sales.
Zadarma’s API lets you integrate the service with your enterprise applications and to synchronize it with your CRM solutions and messaging like the following:
Zoho CRM
Slack
Salesforce
Facebook Messenger
Telegram Messenger
Bitrix24
For more information on supported systems, visit the website or get in touch with the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An internet-based phone system that is versatile and can be setup in minutes.
Almost as essential as features and client support level are pricing options provided by isLucid and Zadarma. Even though cost should not be the sole element it’s definitely a significant thing to think about. You should look for a flexible pricing package that can be adjusted to your business size and painlessly scaled up when your company expands. Be sure that you don’t pick pricing plans that include advanced tools that you won’t find useful and always try to contact with the vendor directly because enterprises can often count on special pricing. You should also try out a free trial or demo of each app to spend at least some time working with it. It’s a useful experience that doesn’t need you to spend any money and provides you with a reliable overview of what it feels like to work with isLucid and Zadarma.
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