Aspect Workforce Management
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Personalized guides
- User and Guide Drilldown Activity
- User segmentation
- User activity/tracking
- Audit trail support.
- Time based in-product communication
- Visual analytics
- Guide rules and conditions
- Rich formatting and PDF export
- Release notes
- Branded guides
- Polls
- Embedded forms
- Help Widget
- Onboarding Widget
- API
Pricing Info
Pricing Info
Iridize’s SMB and enterprise pricing is available by request for a customized plan. The vendor will also offer a free trial for prospective buyers, and a lifetime free plan for teams up to 100 users.
Integrations
Integrations
Iridize has direct integration with Microsoft Dynamics, Salesforce and SharePoint. It also integrates with Zendesk and cloud solutions such as, ERP, HRM, LMS, CRM, help desk, web portals, project management and other SaaS products.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DellEMC, Sentry Insurance, Mediamath
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Iridize offers contextualized and personalized guides for smooth onboarding and employee training.
Company Email
contact@iridize.com
Contact No.
Company's Address
39 Shaul Hamelekh Blv
Tel Aviv 6492807
Israel
Iridize Comparisons
Popular Iridize Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Self-service staff scheduling
- Agents/supervisor self-service
- Employee Scheduling
- Shift Templates
- Workforce Mobile Support
- Custom Schedule Reports
- Staff Resource Forecasting
- Unlimited “What-If” Scenarios
- Multi-Channel Communication
- Multi-Channel Simulator
- Mobile Workforce Control
- Adherence Monitoring
- Workforce Analytics
- Historical Pattern Updates
- Strategic Planning
- Web-Based GUI Access
Pricing Info
Aspect Workforce Management’s enterprise pricing is available only upon request. Please get in touch with the company’s sales department for details, and ask for a quote.
Integrations
Aspect Workforce Management supports integrations with Bright Pattern, a cloud-based multi-channel call center software; and Aspect Zipwire, a contact center app.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Asurion, VIPDesk, ResourceOne
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An employee management and staff resourcing solution for contact centers with self-service agent scheduling and staff resource forecasting capabilities.
Company Email
Contact No.
Company's Address
2325 East Camelback Road,
Suite 700 Phoenix, AZ 85016
USA
Aspect Workforce Management Comparisons
Popular Aspect Workforce Management Alternatives
It may not always be enough to simply compare Iridize and Aspect Workforce Management with each other. Although reliable tools, pricing plans and user comments are all important and should be included when making a final choice, you should also pay attention to the recognition and awards won by every solution. In many cases a less known software may turn out to be a good choice that was distinguished with industry awards such as our Supreme Software Award which proves that regardless of smaller market popularity it’s a significant contender to the solutions that rule the market.
Page last modified