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Compare InvGate Assets vs Web+Center

What is better InvGate Assets or Web+Center? It’s a good idea to use our scoring system to help you get a general idea which IT Asset Management Software product is will work better for your company. For overall product quality, InvGate Assets attained 8.3 points, while Web+Center gained 6.9 points. At the same time, for user satisfaction, InvGate Assets scored 100%, while Web+Center scored 99%.

Specifics of their functions, tools, supported platforms, customer service, etc. are given below to give you a more precise assessment. Don’t forget to purchase only the features that you need so you don’t waste resources for features which are redundant.

We are aware that not all businesses have enough time to test dozens of various solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the IT Asset Management Software category are: ServiceNow Asset Management, Infor EAM, Salesforce Service Cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Asset inventory
  • Asset monitoring
  • Software license management
  • IT financials and lifecycle
  • Remote desktop
  • Network discovery
  • Software metering
  • Software deployment

Pricing Info

InvGate Assets pricing is only available upon request. Contact the vendor to obtain you enterprise pricing quote, for the following plans:

 

InvGate Assets @ quote based

  • Network discovery
  • Asset inventory
  • IT financials
  • Software Licensing
  • Software metering
  • Asset monitoring
  • Software deployment
  • Remote desktop

 

InvGate Service Desk @ quote based

 

  • Ticketing
  • Knowledge Base
  • Reporting and analytics
  • Self-service
  • Workflows
  • SLAs
  • ITIL
  • Gamification
  • Enterprise Service Management
  • Multi-location and multi-language support

InvGate Suite (combine products) @ quote based

 

  • Everything in Service Desk
  • Network discovery
  • Asset inventory
  • IT financials
  • Software Licensing
  • Software metering
  • Asset monitoring
  • Software deployment
  • Remote desktop

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Toyota, Nike, PWC

Integrations

Seamless integration with InvGate Service Desk for better issue resolution.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A fit-for-purpose IT asset management (ITAM) software for private enterprises and medium & large organizations in all industries including NGOs, government, and educational institutions.

Company Email

Contact No.

Company's Address

InvGate,
540 Howard Street, 2nd Floor #122
San Francisco, CA 94105
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 6.9

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to case feature
  • Geolocation tracking
  • SMS notification
  • Account management
  • Comprehensive help desk
  • Asset tracking
  • Mobile Apps
  • Customer management tools
  • Reports
  • Case scheduling and routing options
  • Optional A/D customer login methods
  • Remote control program launch
  • Backend database support
  • Customer surveys
  • Calendar/Scheduler
  • Complete invoicing and quote accounting system
  • Graphical reservation systems of resources
  • Auto escalating for support cases

Pricing Info

Web+Center offers a detailed enterprise pricing model with both onsite and cloud-based plans:

Free Edition @ $0

  • 2 Tech licenses
  • Unlimited customers
  • Unlimited cases/tickets
  • Does not timeout
  • Full Web+Center suite

Small Business Edition @ $300 and up (one-time fee)

  • 3techs, $300 + $100 annual support
  • 4 techs, $675 + $100 annual support
  • Everything in Free Edition
  • 30% discount for education

Enterprise Edition @ $1500 and up (onetime fee)

  • Everything in Small Business Edition
  • 5 techs, $1500 +$200 annual support
  • 6 techs, $2000 +$360 annual support
  • 10 techs, $5000 +$1000 annual support
  • 25 techs, $10000 +$2000 annual support

Cloud Hosted Edition @ $25/tech/month

  • Everything in Free Edition
  • 3 tech @ $75/month
  • Unlimited techs @ $1000/month
  • $75 setup fee
  • 3-month minimum commitment

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

San Mateo County Community College District, Memorial Hospital Gardena, Ducks Unlimited

Integrations

Web+Center integrates with the following applications:

  • Active Directory

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A set of customizable, open-source help desk solutions designed by Internet Software Sciences for small IT service companies, higher education institutions, hospitals, government, and nonprofit organizations.

Company Email

sales@inet-sciences.com

Contact No.

Company's Address

Internet Software Sciences
13851 Fremont Pines Lane
Los Altos Hills, CA 94022
USA

Freshservice

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics

Pricing Info

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

American National Bank, Battery Giant, Rubik

Integrations

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshservice allows IT admins to effectively track and manage the assets owned by their organizations.

Company Email

support@freshservice.com

Contact No.

Company's Address

311 California St.
San Francisco, CA, 94104
USA

Almost as important as features and user support level are pricing options given by InvGate Assets and Web+Center. Even though cost should not be the only factor it’s definitely an important thing to think about. You should look for a flexible pricing package that can be matched with your business size and painlessly scaled up when your team expands. You should be certain you don’t select pricing plans that include extra functionalities that you won’t find a use for and always make an effort to get in touch with the vendor directly because enterprises can usually count on special pricing. You should also try out a free trial or demo of every app to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t require you to invest any money and provides you with a practical overview of what it’s like to work with InvGate Assets and Web+Center.

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