What is better Instant Housecall or Splashtop Remote Support? With various functions, pricing, conditions, and more to compare, determining the best Customer Support Software for your organization is hard. But by using our system, it's easy to match the features of Instant Housecall and Splashtop Remote Support together with their general SmartScore, respectively as: 8.0 and 8.9 for overall score and 100% and 90% for user satisfaction.
You can also assess them feature by feature check out which application is a more suitable fit for your company. Don’t forget to get a trial version first before opting in for a plan to experience how the program performs in real scenarios.
If you need to quickly decide on the best Remote Support Software according to our review team we suggest you take a look at one of these solutions: Atera, Zendesk, ScreenConnect.
Instant Housecall offers several enterprise pricing plans designed for small IT businesses. Here are the details of the available pricing plans you can choose from:
Starter – $39/month or $29/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
50 Unattended Remote Access Endpoints
1 Concurrent Session
Co-Branded
IT Pro Features
Small Business Features
Entrepreneur – $49/month or $39/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
100 Unattended Remote Access Endpoints
10 Concurrent Sessions
Full Branding & Customization
IT Pro Features
Small Business Features
Automated PC Repair
Everything– $89/month or $69/month (annual billing)
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
The solutions examined on this page are only a small sample of our complete Customer Support Software category and you should remember that there could be better solutions out there. If you want to ensure you make the wisest choice for your business we strongly urge you to test more solutions first. You may also want to check out our top 10 Customer Support Software ranking to find out which apps are now the highest-rated ones and dominate the market.
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