What is better Instant Housecall or Splashtop Remote Support? You can use our scoring system to give you a general idea which Customer Support Software product is more suitable for your company. For overall product quality, Instant Housecall attained 8.0 points, while Splashtop Remote Support received 8.9 points. Meanwhile, for user satisfaction, Instant Housecall scored 100%, while Splashtop Remote Support scored 90%.
Information regarding their unique elements, tools, supported platforms, customer support, etc. are provided below to give you a more precise analysis. Remember to choose only the tools your company needs so as not to waste cash for functions that are unnecessary.
We are aware that not all people have the time to examine a large number of various services, so we created a list of suggestions that you may find useful. Our top selections for the Remote Support Software category are: ScreenConnect, Zendesk, Atera.
Instant Housecall offers several enterprise pricing plans designed for small IT businesses. Here are the details of the available pricing plans you can choose from:
Starter – $39/month or $29/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
50 Unattended Remote Access Endpoints
1 Concurrent Session
Co-Branded
IT Pro Features
Small Business Features
Entrepreneur – $49/month or $39/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
100 Unattended Remote Access Endpoints
10 Concurrent Sessions
Full Branding & Customization
IT Pro Features
Small Business Features
Automated PC Repair
Everything– $89/month or $69/month (annual billing)
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
When you select a product that you think will work best for your business you shouldn’t only limit yourself to what professionals have to say about it. Quite frequently individual experience with the solution may be different, depending on your own goals and needs. This is why in our reviews we also give our User Satisfaction Rating for each service to give you a quick impression of how actual users of Instant Housecall and Splashtop Remote Support evaluate their contact with the product. Our system is built around advanced analysis of product appearances on other sites, social networks and blogs, so you will receive a comprehensive and reliable landscape of what other users think about every product. In this case Instant Housecall got a total satisfaction rating at 100% while for Splashtop Remote Support 90% of users say they had an enjoyable experience with it.
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