Freshdesk Messaging
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Lead Generation
- Company/Website Lists
- Email Extraction
- Domain Dump
- Data Enrichment
- Chatbot
- Social Proof Widget
- Email Campaigns
- Customer Reviews
- Fake Email Detection
Pricing Info
Pricing Info
Indicus Infotech comes with a pro plan that gives businesses and teams unlimited online access to the platform and all of the lead generation and marketing software products. There’s also a free trial plan. Here are the enterprise pricing details:
Free Trial Plan – $0
- 1 user
- Data enrichment software
- 200 data enrichment features
- 30 companies export
- 100 local businesses export
- Extract email, phone, and social media from website lists
- 200 emails export
- Capture emails from first name, last name, and company name
- 50 single contact emails
- 200 emails from first or last name
- Chatbot solution
- 1 active chatbot
- 20 leads captured
- Daily domain dump
- 5 file downloads
- Online customer review management
- 1 active widget
- Sales cadences/newsletter campaigns
- 1 sender
- 3,000 emails
- 1 email campaign
- 1,000 contacts
- Prevent fake email registrations via API
- 200 requests
- Social proof widgets
- 1 website
- 50 notifications
- Email extraction from B2B social media and targeted list building
- 300 contacts extraction
- 200 visits and requests
- 2 shortcut messages
Pro Plan – $99/month
- Unlimited users
- Data enrichment software
- Unlimited data enrichment features
- Unlimited companies export
- Unlimited local businesses export
- Extract email, phone, and social media from website lists
- Unlimited emails export
- Capture emails from first name, last name, and company name
- Unlimited single contact email
- Unlimited emails from first or last name
- Chatbot solution
- Unlimited active chatbots
- Unlimited leads captured
- Daily domain dump
- Unlimited file downloads
- Online customer review management
- Unlimited active widgets
- Sales cadences/newsletter campaigns
- Unlimited senders
- Unlimited emails
- Unlimited email campaigns
- Unlimited contacts
- Prevent fake email registrations via API
- Unlimited requests
- Social proof widgets
- Unlimited websites
- Unlimited notifications
- Email extraction from B2B social media and targeted list building
- Unlimited contacts extraction
- Unlimited visits and requests
- Unlimited shortcut messages
Integrations
Integrations
Indicus Infotech integrates with:
- Yelp
- Email service providers
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Microsoft, Amazon.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Indicus Infotech is a marketing software suite for companies and professionals to achieve business growth by automating B2B lead generation, email campaign, and brand reputation management.
Company Email
contact@indiscusinfotech.com
Contact No.
Company's Address
Indicus Infotech (OPC) Private Limited
251, Street A, DDA Flats, Munirka, New Delhi, Delhi 110067
India
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unified Team Inbox
- AI chatbots
- Chatbot builder
- Campaigns
- Canned responses
- Bulk inbox actions
- Intelligent load balancing
- Assignment rules
- Real-time dashboard
- Report templates
- Custom reports
- Multi-language support
- App integrations and custom APIs
Pricing Info
Freshdesk Messaging offers one Free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15/agent/month (billed annually), $18/agent/month (billed monthly)
- Everything in the Free plan, plus
- Up to 2,000 bot sessions/month (free)
- Assignment Rules
- Priority Inbox
- Canned Responses
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversations Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39/agent/month (billed annually), $47/agent/month (billed monthly)
- Everything in Growth, plus
- Up to 3,000 bot sessions/month (free)
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- IntelliAssign
- Business Hours (by Groups)
- Co-Browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Team Performance Report
- Agent Availability Report
- Roles and Permissions
- CSAT Survey and Report
- Conversation APIs
- 300K MUV/agent
Enterprise – $69/agent/month (billed annually), $83/agent/month (billed monthly)
- Everything in Pro, plus
- Up to 5,000 bot sessions/month (free)
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
- 400K MUV/agent
Integrations
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
- Telegram
- Line
- TeamViewer
- Salesforce
- Hubspot CRM
- Pipedrive
- ZohoCRM
- BigCommerce
- WooCommerce
- Shopify
- Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Company Email
support@freshworks.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo CA 94403
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When you research different Communications Software apps you shouldn’t just explore their list of features and offered pricing plans. Consider that the service should be matching your work processes and business so the more flexible their offer the better. Check what platforms are supported by Indicus Infotech and Freshdesk Messaging and ensure you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, because this may be a critical factor for many companies.
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