What is better NICE inContact CXone or Tremendous? Finding the perfect Customer Experience Management Software for your business is crucial to improving your company’s effectiveness. In our platform, it is simple to assess different solutions to see which one is the right software for your needs. Here you can match NICE inContact CXone vs. Tremendous and check their overall scores (8.8 vs. 8.9, respectively) and user satisfaction rating (91% vs. 97%, respectively).
Additionally, you can browse the specifics of pricing, conditions, plans, functions, tools, and more, and decide which software offers more benefits for your business. In general, go for the business software that lets you to add/remove features and price terms to address your sales growth or lack of it.
Our experts made sure to prepare reviews of all popular Call Center Software products that you can find on the market, but among them these three caught our special attention: JustCall, Zendesk, Freshdesk Contact Center.
NICE inContact CXone’s pricing plans are available by request. You can call or chat with a sales representative for more details or fill out the quote request form on their website.
NICE inContact has pre-built integrations with CRM applications like:
Salesforce
SAP
Oracle Service Cloud
Microsoft Dynamics
Zendesk
NetSuite
ServiceNow
Bullhorn
SugarCRM.
Other integrations can be done through a NICE inContact DevOne partner.
Integrations for unified communications as a service (UCaaS) allow formal and informal agents and subject matter experts to communicate through Skype or RingCentral.
Customers can also choose from more than 250 APIs in the DEVOne Ecosystem. These cover various areas from agent and admin functions to real-time data and reporting capabilities.
You can also quickly build and deploy a custom solution using RESTful APIs that allow you to integrate NICE inContact with just about any third-party system.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Honeywell, Aetna, New Balance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Industry-leading contact center software that offers a full suite of tools for transforming the customer experience. This platform offers omnichannel routing capabilities, analytics workforce optimization, automation, and AI-powered tools. It also delivers 99.99% uptime to prevent prolonged interruptions and downtime.
Tremendous is free to use. There are no platform-associated fees. Funding your Tremendous account and sending rewards and gift cards are free of charge, but there’s a 3% processing fee if you fund your account using credit cards. Physical cards also cost $2 per card.
You can contact the vendor to learn more about these fees.
Aside from API integrations, Tremendous offers out-of-the-box integrations with software such as:
Slack
SurveyGizmo
Qualtrics
Yotpo
Decipher
Typeform
SurveyMonkey
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Poll Everywhere, citibike
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A free-to-use online platform that makes it easier to manage rewards and incentive programs. The software gives businesses three options for rewarding employees: Visa cards, money, and e-gift cards. Employers can opt for physical or digital Visa cards or through ACH and PayPal transfers.
Both NICE inContact CXone and Tremendous were evaluated by a group of reliable SaaS experts who carried out a full analysis of all crucial aspects of each software. Their ultimate rating was calculated by means of unique SmartScore algorithm that provides a separate partial score to every component including: main functionalities, customer support, mobile device support, security, customer satisfaction and media presence. Here at FinancesOnline we know useful features are not the only aspect crucial to a company so we make sure we pay attention to all sides of a software before coming up with its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
