Wolken
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
iHelpDesk core features include:
- Request abd Problem Management
- Effective Email Management
- Self-Service Portal
- Reports
- FAQ Knowledge Base
Pricing Info
Pricing Info
iHelpDesk offers budget-friendly packages plus a free version of its cloud-based help desk platform.
Free
- 1 Agent
- 1 Mailbox
- 1 Ticket Rules
- 200MB Storage
Professional – $8 per agent/month or $80 per agent/year
- 8 Agents
- 10 Mailboxes
- 10 Ticket Rules
- 2GB Storage
- 1 Domain
- Secure 128-bit SSL Encryption
- Time Tracking
- Export/Import Data
Enterprise – $25 per agent/month or $250 per agent/year
- Unlimited Agents
- 30 Mailboxes
- 30 Ticket Rules
- 6GB Storage
- Multiple Domains
- SLA Views
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A help desk platform developed to help organizations and businesses to keep track of issues adn enhance the quality of service.
Company Email
Contact No.
Company's Address
3601 Highway 7 East, Markham
Ontario L3R 0M3
Canada
iHelpDesk Comparisons
Popular iHelpDesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Incident Management
- Change Request Management
- Service Request Management
- Configuration Management
- Database
- Task Management
- Soft Calls Integrations
Pricing Info
Contact Wolken Software for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Integrations
Wolken Enterprise Service Desk offers numerous 3rd party extensions like VOIP solutions, Network monitoring solutions, CRM solutions, and much more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Wolken Enterprise Service Desk is an ITIL compliant and PinkVERIFY™-certified cloud-based help desk application designed and created to help you manage all internal incidents.
Company Email
Contact No.
Company's Address
E. Bayshore Road, Suite 200
Palo Alto CA 94303
USA
Wolken Comparisons
Popular Wolken Alternatives
No Help Desk Software will be able to cover all the needs of a company. Even though key features of iHelpDesk and Wolken should matter you should also thoroughly study the integrations offered by each service. Quote frequently your team will already be making use of some other SaaS software in your company and it’s always wiser to select products that integrate well with each other. If you do that you will be able to be certain of a smooth transfer of information between your teams and apps, which can significantly reduce time devoted to migrating between one software and the other.
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