What is better IdeaScale or Pluck? When comparing IdeaScale and Pluck, you can easily see which Customer Support Software product is the better alternative. This ensures that your organization can get the most productive and efficient program. You can check the specifics, including available tools, pricing, plans offered by each vendor, offer terms, and many more
We also let you check their total scores to know which one seems to be more suitable. IdeaScale has 7.8 points for overall quality and 97% rating for user satisfaction; while Pluck has 7.5 points for overall quality and 93% for user satisfaction. You can also assess which software company is more reliable by sending an an email question to both vendors and see which one replies sooner.
We are aware that not all companies have the time to scrutinize a wide range of different products, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
Ideascale offers businesses the opportunity to explore ideas without going beyond their budget with these priced plans plus a free version.
Free
All the basic tools to jumpstart your tinkering process. Features include:
5 Campaigns
Logo Upload
Profanity Filter
Mobile Optimized
Web Support
SMB – $2,500/year
Ideal for businesses with 500 employees or less.
15 Campaigns
10 Custom Fields
Social Integration
Public or Private Community
Read API Access
Enterprise & Special Plans – Contact for Pricing details
Enterprise package flaunts the best features for businesses that demand top-level customization, support, and security. Special plans are built purposefully for Governments and Education-focused organizations.
To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.
Pluck’s technology-agnostic architecture enables seamless integration into any web environment. The platform’s pre-built integrations with Demandware Commerce and IBM Smarter Commerce provide shared customers benefits like access to accelerated time-to-market.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nestle, Mattel, L'Oreal, Walgreens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Pluck provides a collection of community apps for the management of online reviews and ratings.
In the event you continue having second thoughts about which software will perform best for your business it may be a good idea to analyze each service’s social metrics. Such metrics are quite often an indicator of how popular each solution is and how extensive is its online presence.For instance, if you look at IdeaScale LinkedIn profile you’ll find out that they are followed by 103 users. In case of Pluck the amount of followers on their LinkedIn page is 59.
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