What is better IdeaScale or Kampyle? Getting the perfect Customer Support Software product is all about comparing numerous solutions and determining the top software for your specific needs. Our exclusive algorythm provides you with a brief look at the general rating of IdeaScale and Kampyle. For overall quality and performance, IdeaScale scored 7.8, while Kampyle scored 6.9. On the other hand, for user satisfaction, IdeaScale earned 97%, while Kampyle earned 100%.
Below you can also check their functions, terms, plans, etc. to see which application will be more suitable for your needs. An important aspect to assess is if the software can enable/disable permissions on various types of users to protect any sensitive business data.
Right now, the best solutions in our Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Ideascale offers businesses the opportunity to explore ideas without going beyond their budget with these priced plans plus a free version.
Free
All the basic tools to jumpstart your tinkering process. Features include:
5 Campaigns
Logo Upload
Profanity Filter
Mobile Optimized
Web Support
SMB – $2,500/year
Ideal for businesses with 500 employees or less.
15 Campaigns
10 Custom Fields
Social Integration
Public or Private Community
Read API Access
Enterprise & Special Plans – Contact for Pricing details
Enterprise package flaunts the best features for businesses that demand top-level customization, support, and security. Special plans are built purposefully for Governments and Education-focused organizations.
Kampyle supports integrations with the following business systems and applications:
Adobe Analytics
Google Analytics
ClickTale (Heat Mapping)
IBM TeaLeaf (Session Recording)
LivePerson
Medalla
SessionCam
Moxie
BigCommerce
Facebook
LinkedIn
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Puma, Canon, Telstra, Clarks
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Get a deep understanding of why customers are behaving the way they do on your website. Correlate the data with your web analytics for even deeper insights.
It may not always be enough to just compare IdeaScale and Kampyle with one another. Although useful features, pricing plans and user reviews are all crucial and should be included when making a final choice, you should also take a look at the recognition and awards merited by every solution. Frequently a less known service may turn out to be a great choice that was a winner of many industry awards such as our Great User Experience Award which proves that in spite of limited market popularity it’s a worthy contender to the apps that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
