What is better ICTBroadcast or MiCloud Business? We are here to improve the whole process of contrasting Customer Support Software products for you. For instance, on this page you can examine the overall performance of ICTBroadcast (8.0) and compare it with the overall performance of MiCloud Business (8.9). It's also possible to match their overall user satisfaction rating: ICTBroadcast (97%) vs. MiCloud Business (91%).
What’s more, research their capabilities in detail to check which product can better tackle your company’s requirements. In general, any business app must let you to comfortably see the big picture, at the same time giving you easy access to the details.
We are aware that not all companies have the time to scrutinize a large number of various products, so we prepared a list of suggestions that you may find useful. Our top choices for the Call Center Software category are: Zendesk, Freshdesk Contact Center, JustCall.
To meet the needs of two different types of clients, ICTBroadcast is offered in two enterprise pricing editions and several add-ons. The price also scales with the channel limits. Contact the vendor for custom pricing if you need a plan for over 500 channels. A free trial is also available.
Enterprise Edtion – Starts at $299 for Five Channels
To consolidate client data and documents into a single database for easy access and management, ICTBroadcasts integrates with several CRM programs. This includes:
SuiteCRM
SugarCRM
EspoCRM
Yetiforce
Vtiger
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ICTBroadcast is a unified call center and communications auto-dialer software.
Outlook, G Suite, and CRM platforms such as Salesforce Sales Cloud Lightning Professional, Infusionsoft, Zoho CRM, SugarCRM, Oracle Sales Cloud, and help desk platforms such as Zendesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An integrated, unified, comprehensive communications platform for call collaboration, communications, and multimedia
No Customer Support Software will be able to cover all the requirements of a company. Though core features of ICTBroadcast and MiCloud Business are important you should also carefully analyze the integrations provided by each service. Quote frequently your team will already be working with some other SaaS software in your company and it’s always wiser to choose software that integrate well with each other. That way you will be able to guarantee an effortless transfer of data between your teams and apps, which can significantly reduce time wasted on migrating between one service and the other.
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