What is better ICTBroadcast or CallVU? Today’s businesses look for the best Customer Support Software product to continue to be competitive. On this page we help you with buying the right software, by allowing you to examine ICTBroadcast and CallVU down to the very details of their individual offers.
You can also examine our overall scoring values, which rate the software all round quality and performance. ICTBroadcast got a 8.0 score, while CallVU has a score of 8.0. Likewise, you can compare their general user satisfaction rating: 97% (ICTBroadcast) against 100% (CallVU). Don’t forget to choose the solution that best answers your most crucial issues, not the application with a lot of features.
As of now, the leading products in our Call Center Software category are: JustCall, Zendesk, Freshdesk Contact Center.
To meet the needs of two different types of clients, ICTBroadcast is offered in two enterprise pricing editions and several add-ons. The price also scales with the channel limits. Contact the vendor for custom pricing if you need a plan for over 500 channels. A free trial is also available.
Enterprise Edtion – Starts at $299 for Five Channels
To consolidate client data and documents into a single database for easy access and management, ICTBroadcasts integrates with several CRM programs. This includes:
SuiteCRM
SugarCRM
EspoCRM
Yetiforce
Vtiger
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ICTBroadcast is a unified call center and communications auto-dialer software.
CallVU can integrate with the following IVR systems and CRM platforms:
Avaya
Genesys
CISCO
Salesforce
Amdocs CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T Business Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CallVU Digital Call Experience provides a digital engagement solution that consists of Visual AVR, Service Bots, and Agent-caller Collaboration capabilities.
The solutions analyzed on this page are merely a small part of our entire Customer Support Software category and you should remember that there may be better alternatives out there. If you would like to make sure you make the wisest choice for your company we strongly urge you to try out more software first. You may also want to study our top 10 Customer Support Software list to see which apps are now the highest-rated ones and leaders in the market.
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