HP Service Anywhere
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- ITIL Service Desk
- Big Data
- Social IT Management
- Agile Continuous Delivery
- Easy to Use
Pricing Info
Pricing Info
Pricing information on HP Service Anywhere is available upon request. Users can try HP Service Anywhere for 30 days with no cost to see how this SaaS automated desk service can enhance their business IT service. The free trial version includes:
- IT service desk that’s easy to use, administer, and configure
- Data consolidated from all sources to solve and prevent user problems
- Context-aware search that enables employees to help themselves
- Powerful analytics to identify potential issues before they become problems
- 30-day free trial with 10 concurrent users
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Industrias Peñoles, INFOTEC, Injazat
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ITIL based SaaS service desk that brings together a broad range of ITSM capabilities, Big Data and social collaboration.
Company Email
Contact No.
Company's Address
Hewlett-Packard Company
3000 Hanover Street
Palo Alto, CA
94304-1185
USA
HP Service Anywhere Comparisons
Popular HP Service Anywhere Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ultra clean and intuitive user interface
- Designed for simplicity
- Engineered for performance
- Designed to adapt to your company’s requirements
- Manage requests sent via email
- Customize priority
- End-user web interface
- Extend the functionality of the help desk
- Template-based notifications
- Staff and category signature
- Tags and due dates
- Dashboard for starters
- Private notes for collaboration
- Smart rules
- Conversational view
- Single response, multiple actions
- Reply to tickets via email
- Visually informative
- Quality of service
- Utilize data within reports
Pricing Info
Annual subscription fee for Helpdesk Pilot:
Lite Edition – $895
- 5 categories
- Maximum staff: 20
Pro Edition – $1195
- 10 categories
- LDAP integration
- Maximum staff: 30
Enterprise Edition – $1495
- Unlimited categories
- LDAP integration
- SLA management
- Re-branding rights
- Maximum staff: no limit
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
Integrations
The tool integrates with a lot of platforms, including:
- Google Apps
- MS Exchange Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Verizon, Capgemini, Swarco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Great for Customer Support and IT Help Desk Management.
Company Email
support@helpdeskpilot.com
Contact No.
Company's Address
Helpdesk Pilot Comparisons
Popular Helpdesk Pilot Alternatives
When you select a service that you are sure will work best for your team you shouldn’t only pay attention to what reviewers have to say about it. In many cases personal experience with the product may change, depending on your own preferences and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for each product to give you a quick overview of how actual users of HP Service Anywhere and Helpdesk Pilot estimate their experience with the app. Our algorithm is based on detailed analysis of product mentions on other websites, social networks and blogs, so you will receive a full and reliable picture of what other customers think about each solution. In this case HP Service Anywhere got a total satisfaction rating at 97% while for Helpdesk Pilot 99% of people claim they had a positive experience with it.
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