What is better HoduCC or PlayVox? Today’s enterprises want the top Customer Support Software product to keep on being competitive. On this page we help you with buying the best product, by allowing you to examine HoduCC and PlayVox down to the very details of their individual offers.
You can also examine our general scoring values, which rate the software all round quality and performance. HoduCC got a 8.0 score, while PlayVox has a score of 8.4. Likewise, it is possible to compare their general user satisfaction rating: 92% (HoduCC) against 91% (PlayVox). Keep in mind to select the application that best addresses your top issues, not the application with a lot of features.
We know that not all people have the time to scrutinize a large number of different services, so we created a list of suggestions that you may find useful. Our top choices for the Call Center Software category are: JustCall, Freshdesk Contact Center, Zendesk.
HoduCC enterprise pricing plans are quote-based and are available upon request. You can expand the capabilities of the base product with add-on modules for IVR surveys, quality analysis, and SMS broadcasting. Contact a HoduSoft sales representative for more details.
HoduCC has an existing partnership with Zoho, a leading provider of CRM applications and other online office productivity software. With this integration, HoduCC can get leads from your Zoho CRM and use the lead’s contact details to make a call. Aside from Zoho, HoduCC integrates with SalesForce and other major CRM systems. For adding live chat features to your website, HoduCC offers a convenient way to do this via a plug-in.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UNICEF, Travelopod, Wapic Insurance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Omnichannel customer support software that helps contact centers deliver excellent customer service.
PlayVox integrates with the following business systems and applications:
Salesforce
Zendesk
Five9
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Neustar, Thumbtack, XBOX ONE
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.
When you research different Customer Support Software products you shouldn’t only look at their features list and provided pricing plans. Keep in mind the solution must be matching your work processes and company so the more flexible their offer the better. Explore which systems are supported by HoduCC and PlayVox and be certain you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to find out which languages and geographies are supported, because this might be a key element for many companies.
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