What is better HoduCC or Callcap? A sensible way to find the appropriate Customer Support Software product for your firm is to evaluate the solutions against each other. Here you can compare HoduCC and Callcap and see their features compared contrastively to help you decide on which one is the superior product.
Similarly, you can examine their overall ratings, including: overall score (HoduCC: 8.0 vs. Callcap: 7.7) and user satisfaction (HoduCC: 92% vs. Callcap: N/A%). Check their varying features and similarities and find out which one outperforms the other. Similarly anticipate the state of how your business will look like in the future; will your business outgrow the app in the next couple of years?
Those of you who don't have much time or need a Call Center Software suggestion from our experts may want to try out these top choices for the current year: JustCall, Zendesk, Freshdesk Contact Center.
HoduCC enterprise pricing plans are quote-based and are available upon request. You can expand the capabilities of the base product with add-on modules for IVR surveys, quality analysis, and SMS broadcasting. Contact a HoduSoft sales representative for more details.
HoduCC has an existing partnership with Zoho, a leading provider of CRM applications and other online office productivity software. With this integration, HoduCC can get leads from your Zoho CRM and use the lead’s contact details to make a call. Aside from Zoho, HoduCC integrates with SalesForce and other major CRM systems. For adding live chat features to your website, HoduCC offers a convenient way to do this via a plug-in.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UNICEF, Travelopod, Wapic Insurance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Omnichannel customer support software that helps contact centers deliver excellent customer service.
If you continue having second thoughts about which product will work best for your company it might be a good idea to investigate each service’s social metrics. Such metrics are frequently an indicator of how popular a given app is and how large is its online presence.For example, if you check HoduCC LinkedIn page you’ll see that they are followed by 1151 users. In case of Callcap the volume of followers on their LinkedIn page is 561.
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