Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Desktop App
- Mobile Apps
- Calendar Integrations
- Real-Time Room Scheduling
- Centralized Availability Management
- Room Resource Information
- Ad-Hoc Booking
- Announcement Broadcasting
- Work Requests
- By Map Booking
- Standard Themes
- Customizable Themes
- Branded Interface
- Single Sign-On
- In-Depth Reporting Tools
Pricing Info
Teem offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your business:
Basic – $10/room/month
- Room Scheduling
- Calendar Integrations
- Standard Themes
- Management Dashboard
- Desktop Booking App
- Mobile Booking App
- Flightboard
Pro – $15/room/month
- All Basic Features
- Book from Displays
- Broadcast Messages
- Floor Management
- Utilization Reporting
Enterprise – request a quote
- All Pro Features
- Fully Customizable Theme
- Space Planning
- Space Reporting
- Building/Campus Tools
- Full Security Coverage
Premium – request a quote
- All Enterprise Features
- Room Mapping
- Book with Maps
- Deeper Insights
Teem also offers additional products and services to extend the capabilities of the core software. For more information, email, phone, or chat with the support team.
Integrations
Teem offers access to its API to developers. To register for access, contact the sales engineers or use the website registration form
Teem also provides integration with the following applications:
- Google Apps for Work
- Microsoft Office 365
- Microsoft Exchange
- Microsoft Outlook
- Slack
- Atlassian HipChat
- Box
- Dropbox
- iOffice
- Aruba Networks
- Jira
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Box, Trulia, Airbnb
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Teem is a leading meeting and conference room manager.
Company Email
Contact No.
Company's Address
224 S 200 W, #100
Salt Lake City, UT 84101
USA
Teem Comparisons
Popular Teem Alternatives
No Communications Software will manate to cover all the requirements of a specific team. Though core functionalities of Hiver and Teem should matter you should also carefully explore the integrations provided by every software. In many cases you will already be using various kinds of B2B software in your company and it’s definitely more beneficial to opt for solutions that integrate well with each other. With that approach you will be able to ensure a smooth transfer of information between your teams and software used, which can significantly reduce time devoted to migrating between one app and the next.
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