Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Dynamic Quizzes
- Auto Scoring Quiz
- Team-Based Activities
- Collaborative Response
- Multi-Dimensional Engagement
- Peer Evaluation
- Prebuilt Session Templates
- Real-time Feedback & Collaboration
Pricing Info
Rolljak offers several enterprise pricing plans depending on the number of participants and features you need. There are also one-time-use packages available. You can avail of the 14-day free trial to test out the software.
Free
- 50 maximum participants
- Unlimited sessions
- 3 Activities per session
- Pause an Activity
- Add time to an Activity
- Play without signing up
- Join from your phone, tablet, or computer
- Participants can view questions on their device
- Rolljak Signature Activities
- Typed Responses
- Sketch Responses
- Poll
- Multiple Choice
- Unscramble
- Inserting Image In Questions
- Rate responses with sliders
- Fund responses with Rolljak coins
- Categorize responses with tags
- View session-level reports
- Publish your sessions as a public template
- Publish your sessions as a private template
- Template library access
- Export session-level reports to PDF and Excel
- Online Support
Pro – $14/month
- All Features in Free +
- 100 maximum participants
- Unlimited activities per session
- 20 Teams
- Skip an Activity
- Instantly call-in responses for a phase
- Auto-Scoring Quiz
- Inserting GIF by GIPHY Library
- Inserting Youtube Videos in Questions
- Create custom sliders
- Allow participants to create tags during a session
- View activity-level reports
- View team-level reports
- View participant-level reports
- Export activity-level reports to PDF and Excel
- Export team-level reports to PDF and Excel
Premium – $28/month
- All Features in Pro +
- 250 maximum participants
- Unlimited teams
- Uploading your own logo
- Customizable themes
- Modify participants’ tags at the end of the session
- Inviting Collaborators to your activities
- Export participant-level report to PDF and Excel
- Priority Support
- Payment by Invoice
Enterprise – By quote
- All Features in Premium +
- 500+ maximum participants
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Singapore University of Technology and Design, University of Colorado, Repton School
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Rolljak is a gamified solution to enhance creative thinking and collaboration in a classroom or work.
Company Email
Contact No.
Company's Address
Rolljak,
451 Joo Chiat Road Singapore,
Singapore 427664
Rolljak Comparisons
Popular Rolljak Alternatives
In the event you are still having second thoughts about which service will work best in your case it may be a sound idea to investigate each service’s social metrics. These metrics are frequently a sign of how popular each app is and how big is its online presence.For instance, if you check Hiver LinkedIn page you’ll learn that they are followed by 4533 people. In case of Rolljak the volume of followers on their LinkedIn page is 0.
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