Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Chart of Accounts Development
- Reconciliations
- Accounts Receivables/Payable Management
- Oversee Bookkeeping
- Payroll Processing
- Payroll Obligations
- Internal/External Analysis
- Ratio Analysis
- KPI (Key performance indicator) Analysis
- PESTEL Analysis
- SWOT Analysis
- Real Time Processing Solutions
- Data Conversion
- QuickBooks Data Utilities
- Data Rebuild and Verify
- Data Cleansing
Pricing Info
Depending on the type of services you’ve chosen, QB Techs offers four enterprise pricing packages to consider. Give the details a look, and select the best option for your business:
Bookkeeping Services – $49.95/hour
- Casting/Posting/Importing of Transactions
- Categorization or Classification into Respective Accounts
- Checking, Credit Card, Paypal and Other Liability accounts.
- Monthly Reconciliation Reports
- Invoicing/Billing
- Aging analysis
- Data Analysis
- Financial Reporting
- Preparation of Monthly, Quarterly, and Yearly Financial Statements
Payroll Services – $99.95/hour
- Commission Reports
- Timesheets
- Wages and Salaries Statements (Employee Wise, Department Wise),
- Bonus and all other benefits statements.
- Pay Slip and Pay Checks
- Leave Encashment
- Vacations and Sick Leave Tracking
- Determination of the Payroll Taxes Withheld (Liability)
- All IRS Obligation like Form W2, W3 and 940.
- 401K, Medical Insurance and other deductions from the employees’ Paychecks.
- Workers Compensation Reporting
- All required obligations towards your independent contractors
Financial Analysis – $49.95/hour
- Internal/External Analysis:
- Ratio Analysis,
- KPI (Key performance indicator) Analysis
- PESTEL Analysis
- SWOT Analysis
- Determination of the Overall Objectives, Mission and Vision of an idea
QuickBooks Solutions – $599.95
- QuickBooks Setup and Training
- Data Integration (QuickBooks and 3rd part apps for different industries.
- Complete AP/AR and Reconciliation Solutions through applications where necessary.
- Real Time Processing Solutions
- Data Conversion
- QuickBooks Data Utilities
- Data Rebuild and Verify
- Data Cleansing
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
QB Techs helps you choose the best possible accounting automation software suitable for your business model. They provide 24/7 technical support for QuickBooks.
Company Email
Contact No.
Company's Address
1968 S. Coast HWY #564
Laguna Beach, CA 92651
USA
QB Techs Comparisons
Popular QB Techs Alternatives
When you compare different Customer Support Software services you shouldn’t just study their list of features and provided pricing plans. Consider that the service should be meeting your needs and team so the more flexible their offer the better. Check what platforms are supported by Hiver and QB Techs and make sure you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to examine which languages and geographies are supported, as this could be a critical factor for many companies.
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