Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Tailormade media center
- Intuitive online publishing platform
- Campaign reporting
- Personal onboarding and support
- Contact relationship management
- Email Outreach and reporting
- Approval workflow management
- Global workflow management
- User roles and permissions
Pricing Info
pr.co offers a detailed enterprise pricing structure with three price plans:
Professional @ €599/month
- Tailor-made media center
- Seamless integration with your website
- Intuitive online publishing platform
- Campaign reporting
- Personal onboarding and support
Business @ €799/month
- Everything in Professional
- Contact relationship management
- Email outreach and reporting
Enterprise @ Custom price
- Everything in Business
- Global workflow management
- Approval workflow management
- Advanced permissions and user roles
- Dedicated account manager
- Training sessions for new teams
- Extra service and legal options
Integrations
Integration information is not available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BloomReach, Shimano, TaylorMade
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A robust, cloud-based public relations (PR) and communication toolkit designed to help communication teams, journalists, and bloggers pitch and publish authentic brand stories.
Company Email
Company's Address
Pr.co
Amsterdam,
Noord-Holland
pr.co Comparisons
Popular pr.co Alternatives
Both Hiver and pr.co were evaluated by a team of independent B2B experts who prepared a thorough study of all key elements of every service. Their ultimate rating was calculated by means of unique SmartScore algorithm which gives a separate partial score to every factor such as: main features, customer support, mobile device support, security, customer satisfaction as well as media presence. We are aware that useful features are not the only thing crucial to a company so we do our best to pay attention to all facets of a service prior to coming up with its final rating.
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