Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Project Management
- Scheduling
- Collaboration
- Google Drive integration
- Real Time View
Pricing Info
Gantter is available on a simple pricing plan. It’s priced at $5/user/month for its 3 different product editions. It also has a no-commitment 30-day free trial so you can test out its features. Once it’s over, you may choose which edition you prefer based on its included features as stated below:
Gantter Cloud – $5/user/month
- 24/7 access to Community-powered online Support
- 23 languages to choose from
- Access to thousands of community contributed templates
- Auto-generated Work Breakdown Structure
- Central User Admin Console
- Community Powered Suggest & Assist Recommendation Engine
- Cost Tracking – Labor & Materials
- Custom Columns
- Floating User Licenses
- Hierarchical Task Linking
- Interactive Gantt Chart
- Open/Save Gantter Schedule Files to Gantter Cloud (unlimited storage)
- Open & Save Microsoft Project files
- Resource Auto-Leveling
- Resource/Workload Tracking
- Risk Management
- Save & Compare schedule Baselines
- Share Gantter Schedule Files with other users
- Single Invoice for All Subscriptions
- Task & Gantt Color Themes
- Task Tracking
Gantter for Google Drive – $5/user/month
- All Ganter Cloud features
- except: Open/Save Gantter Schedule Files to Gantter Cloud (unlimited storage)
- Bi-Directional Google Calendar integration
- Google Comment integration
- Initiate context-aware Hangouts
- Link Google Drive Files to Tasks
- Open/Save directly to Google Drive
- Real-time Collaborative Editing
Gantter for G Suite – $5/user/month
- All Ganter for Google Drive features
- Auto add the G-Suite Domain user to the schedule
- Auto filter by G-Suite domain user activity Suggest & Assist Recommendations
Integrations
Gantter seamlessly integrates with the following business systems and applications:
- Google Drive: Gantter’s UI is designed to look and feel just like a native Google Apps native editor, making it really easy for a Google user to use Gantter.
- Microsoft Project: Easily open/save MS Project Files
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Staples, Google, Gilbane
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Gantter features all power of leading desktop scheduling products without users having to buy or install anything, and allows you to share your project schedules in cloud.
Company Email
Contact No.
Company's Address
1350 Division Rd.
Suite 301
West Warwick, RI 02893
USA
Gantter Comparisons
Popular Gantter Alternatives
Both Hiver and Gantter were tested by a team of independent B2B experts who conducted a detailed analysis of all crucial aspects of every software. Their total score was prepared by means of unique SmartScore algorithm which provides a separate partial score to each component such as: main features, customer support, mobile support, security, customer satisfaction as well as market presence. We know useful features are not the only aspect essential to a company so we make an effort to pay attention to all aspects of a service prior to calculating its final rating.
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