Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Dynamic team communications
- Document/file sharing
- User account management
- Status message
- Native apps
- File storage
- Premium conversation
Pricing Info
Fleep offers detailed enterprise pricing structure with three price plans:
Basic @ €0
- Full message history
- Unlimited conversations
- 10GB file storage
- Document and file sharing
- Native apps
Business @ €5/user/month billed annually
- Everything in Basic
- 100GB file storage
- User account management
- Premium conversations
- Delete file and messages
- Upload company logo and name
- My tasks
- Status message
Enterprise @ custom quote
- Everything in Business
- Volume discount
Integrations
Fleep integrates with the following applications:
- Zapier
- Trello
- Dropbox
- Google Drive
- OneDrive
- JIRA
- Slack
- Bitbucket Cloud
- Appear.in
- Confluence
- GitHub
- GitLab
- Webhooks
- New Relic
- Pivotal Tracker
- BitBucket Server
- Sameroom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An innovative communication application that combines a robust business messenger with built-in collaboration tools to give teams and project groups an ideal way to communicate.
Company Email
Company's Address
Fleep,
Tallinn, Harjumaa
Fleep Comparisons
Popular Fleep Alternatives
You shouldn’t expect simply a broad range of functionalities and scalable pricing plans from a popular Communications Software. Almost as essential as main features is a quality customer support. You want to ensure that in a situation where you have any questions about Hiver or Fleep, or you face some problems, or maybe you’ll need to request a specific change or functionality useful to your team you can rely on a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you are able to profit from personal training or at the very least an FAQ you can use.
Page last modified