Hiddy
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Private & Public Channels
- Video & Audio Call
- One to One Chat
- Group Chat
- Language Translation
- Favorites
- Copy & Forward
Pricing Info
Pricing Info
Hiddy offers the basic and enterprise pricing packages:
Hiddy Android – $499
- 100% Customizable Source
- Includes only Android app
- Professional Installation
- App Submission
- Single domain licensing
- 1 Month free support
- Include Admin Control
- 2 Months Update
- 100% Customizable Source
- Includes only iOS app
- Professional Installation
- App Submission
- Single domain licensing
- 1 Month free support
- Include Admin Control
- 2 Months Update
Hiddy Ultimate – $899
- 100% Customizable Source
- Includes both iOS and Android
- Professional Installation
- App Submission
- Single domain licensing
- 3 Months free support
- Include Admin Control
- 3 Months Update
Integrations
Integrations
Hiddy integrates with the following business systems and applications:
- Google WebRtc
- Facebook Account Kit (OTP verifications)
- NodeJS
- Socket.IO
- Redis
- MongoDB
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Chat application that works compatibly on Apple iPhones and Android smartphones.
Company Email
info@hitasoft.com
Contact No.
Company's Address
Hitasoft Technology Solutions
17, 1st Street, S. Kodikulam, K. Pudur, Madurai
Tamil Nadu 625007
India
Hiddy Comparisons
Popular Hiddy Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Pricing Info
Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:
Voice Select – $70/month (annual billing) or $90/month (monthly billing)
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
Professional – $100/month (annual billing) or $120/month (monthly billing)
- All Voice Select features
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
Premium – $140/month (annual billing) or $160/month (monthly billing)
- All Professional features
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
Enterprise – By quote
- All Premium features
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Integrations
Bright Pattern integrates with the following business systems and applications:
- Salesforce
- ZenDesk
- Microsoft Dynamics
- Oracle RightNow
- WFM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, Hitachi, SPi Global, MTT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.
Company Email
sales@brightpattern.com
Contact No.
Company's Address
1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA
Bright Pattern Comparisons
Popular Bright Pattern Alternatives
When you select a service that you think will work best for your business you shouldn’t just limit yourself to what reviewers have to say about it. In many cases individual experience with the product may change, depending on your own goals and needs. This is why in our reviews we also offer our User Satisfaction Rating for each software to give you a reliable overview of how real users of Hiddy and Bright Pattern evaluate their contact with the product. Our algorithm is based on advanced analysis of product appearances on other sites, social networks and blogs, so you are going to obtain a comprehensive and reliable picture of what other clients think about every software. In this case Hiddy has a total satisfaction rating at N/A% while for Bright Pattern 96% of users say they had an enjoyable experience with it.
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